PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT
Problem | Point to check | Solution |
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The paper misfeeds. | Is a torn piece of paper remaining in the | Make sure all paper is removed. |
| machine? | ☞ REMOVING MISFEEDS (page |
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| Is too much paper loaded in the tray? | Make sure that the stack of paper in the tray is not |
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| higher than the indicator line. |
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| Are multiple sheets feeding at once? | Fan the paper well before loading it. |
Are you using paper that is not within | Use |
the specifications? | not supported may result in misfeeds, creases, or |
| smudges. |
| Please use |
| sheets. |
| For paper that is prohibited or not recommended, see |
| "USEABLE PAPER" (page |
| THE MACHINE". |
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Has the paper in the tray absorbed | If you will not be using paper in a tray for a long time, |
moisture? | remove the paper from the tray and store it in a bag in a |
| dark and dry location. |
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Are the bypass tray guides adjusted to | Adjust the bypass tray guides to the width of the paper. |
the width of the paper? |
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Is the bypass tray extension pulled out? | When loading a large size of paper, pull out the |
| extension. |
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Is the bypass feed roller dirty? | Clean the surface of the bypass feed roller. |
| ☞ 1. BEFORE USING THE MACHINE "CLEANING |
| THE BYPASS FEED ROLLER" (page |
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Has the correct paper size been set? | If you are using a special size, be sure to specify the |
| paper size. |
| If the size of paper loaded in a tray was changed, be |
| sure to check the paper size setting. |
| ➞ System Settings > "Paper Tray Settings" > "Tray |
| Settings" |
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Did you add paper to the bypass tray? | When adding paper, remove any paper remaining in the |
| bypass tray, combine it with the paper to be added, and |
| reload as a single stack. If paper is added without |
| removing the remaining paper, a misfeed may result. |