TROUBLESHOOTING

Problem

 

Point to check

Solution

 

 

 

 

Stapled output does

 

Is the paper curled?

It may help to turn the paper over in the paper tray.

not collect neatly.

 

 

 

 

 

 

 

OTHER PROBLEMS

Problem

Point to check

 

Solution

Preview images or

Are there a number of jobs waiting to be

Wait until several of the jobs have been executed.

thumbnail images do

executed?

 

 

not appear.

 

 

 

The display screen is

Is the display contrast properly

Adjust the display contrast with "Display Contrast" in the

difficult to view.

adjusted?

system settings.

 

You were logged out

Did Auto Clear activate?

When user authentication is used, the currently logged

without having

 

in user will be automatically logged out if Auto Clear

performed logout

 

activates.

 

yourself.

 

Log in again.

 

 

 

If you are the administrator, you can change the time

 

 

setting of Auto Clear or disable Auto Clear in "Auto

 

 

Clear Setting".

 

 

 

System Settings (Administrator) (Web page only) >

 

 

"Operation Settings" > "Other Settings" > "Auto Clear

 

 

Setting"

 

You forgot the

Was the administrator password

Contact your dealer or nearest SHARP Service

administrator

changed from the factory default

Department.

 

password.

setting?

For the factory default administrator password, see "TO

 

 

THE ADMINISTRATOR OF THE MACHINE" in the

 

 

Safety Guide. After changing the password, take special

 

 

care to remember it.

 

The actuator came off

When removing printed output, do you

While removing the output, if you forcibly pull up or fold

(when a finisher is not

forcefully lift the paper up or fold the

the output, the actuator may come off.

installed)

paper?

If the actuator comes off, follow the steps below to

 

 

reattach it.

 

 

 

(1) Lift the mount for the actuator with your finger.

 

 

Hold the mount with your finger.

 

 

(2) Insert in the direction of the arrow as far as the

 

 

actuator will go.

 

 

 

Do not forcibly press the actuator into the mount.

 

 

The actuator may break.

 

 

(2)

 

 

 

 

(1)

 

 

Actuator

 

 

 

Orientation of the actuator

 

 

 

When attaching the

 

 

Top side

actuator, make sure

 

 

it is attached with

 

 

 

 

 

 

the top side up.

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