Reaching Sprint Customer Service | Sprint Nextel 755P manual

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

⬤On your device, press Phone ; enter *2, and then press Talk .

⬤Sign on to your account at www.sprint.com.

⬤Call toll-free at 1-888-211-4727 (consumer customers), –or–

1-888-788-4727 (business customers).

⬤Write to Sprint Customer Service, P.O. Box 8077, London, KY 40742.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you will be billed for air time.

⬤Press Phone , enter 411, and then press Talk .

Sprint Operator Services

Sprint Operator Services provides assistance when you are placing collect calls or placing calls billed to a local telephone calling card or third party.

⬤Press Phone , enter 0, and then press Talk .

For more information or to see the latest in products and services, visit Sprint online at www.sprint.com.

4	Introduction

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Sprint Nextel 755P manual Reaching Sprint Customer Service, Sprint Operator Services

Contents

Sprint Service Page Table of Contents Information Management Tools Index Page About This Guide What You Need Introduction About This Guide Where to Learn MoreWhile Using Your Device For a Quick Introduction If You Need More Information Contacting SprintVisiting the Sprint Web Site Sprint Operator Services Reaching Sprint Customer ServiceSprint Documentation What You NeedHardware Software Account Password Voicemail Password Creating Sprint Account PasswordsSprint Power Vision Password Device and Phone Basics Basics Your New Treo 755P Smart Device by Palm Basics Mirror Self-PortraitMicrophone Your Device’s Features Top View Ringer Switch Battery Door Release Inserting the BatteryBattery Compartment Contacts Charging the Battery Tip Using a Sprint Charger Adapter Sprint Charger Adapter Basics Turning Your Device On and Off Center Power/EndWaking Up the Screen Turning Your Device’s Phone On and Off Moving Around the Device Screen Left Right Down Scrolling Through Screens Accessing Command ButtonsHighlighting and Selecting Items Selecting Menu Items Selecting Options in a Pick List Using the Keyboard Option Shift/Find Backlight Backspace Return Menu Space Alt Screen turns on or off. Press Option + P to adjust screen Alt Entering Numbers, Punctuation, and Symbols Entering Lowercase and Uppercase Letters Opening Applications Using the Quick ButtonsButton Primary Application Using Applications View Press Applications Opening the Phone Application Using the PhoneWhat’s My Phone Number? Making Calls Dialing Using the Onscreen Dial PadDialing With the Keyboard Dialing by Contact Name Appear Here Volume Button Adjusting Call VolumeDialing With a Speed-Dial Favorite Button Receiving Calls Sending Calls to Voicemail Press Power/End . -orAdjusting Ringer Volume Answering Calls Silencing the Ring of an Incoming Call Using VoicemailSetting Up Your Voicemail Retrieving Your Voicemail Messages Current Duration Call Caller’s Name What Can I Do When I’m On a Call?Accessing Your Voicemail From Another Phone Number Mute Tip Ending a Call Press Power/End Select Hang Up AllSaving Phone Numbers Answering a Second Call Call Waiting Way to select Answer To activate Sprint Voice Command Using Sprint Voice CommandTo make a call with Sprint Voice Command Defining Favorite Buttons Creating a Speed-Dial Favorite Button Creating Other Types of Favorite Buttons Using a Phone Headset Using a Wired Headset Microphone Button Speakers Select Bluetooth On Connecting to a Bluetooth Hands-Free DeviceSelect Setup Devices Select Hands-free Setup Using a Bluetooth Hands-Free Device Selecting Ringtones Select Options and then select Sound PreferencesPage Resetting Your Device Page Information Management Tools Information Management Synchronizing Information-The Basics Computer Desktop What Syncs and Where Sync Button Adding a Contact Press Phone Personal Information ManagementManaging Your Contacts Select New Contact Defining Your Business Card Viewing or Changing Contact InformationSelect Select Business Card from the Record menu Creating and Viewing Your Calendar Displaying Your Calendar Creating an Event Selected Date Selected Day Scheduling a Repeating Event This Icon Indicates a Repeating Event Managing Your Tasks Adding a Task Taking a Picture Working With Your Pictures and Videos2x or by pressing Down to select Information Management Recording a Video Press Applications and select Camcorder Album Information Management Press Applications and select Pics&Videos Viewing a PictureViewing a Video Listening to Music Setting Up Windows Media Player for MP3SelectYour Device Click Properties Select Preferences Transferring MP3 Files From Your Computer Tip Listening to Music on Your Device Next Song Tip Opening a Document Press Applications and select Documents Working With Your Office FilesTip Information Management Installing applications from the Internet Installing ApplicationsInstalling Bonus Software From My Treo on Your Device Press Applications and select My Treo Installing Bonus Software From My Palm on Your Computer Installing Other Third-Party Applications From a Computer Tip Inserting an Expansion Card Using Expansion CardsRemoving an Expansion Card Opening Applications on an Expansion Card Silencing Sounds Customizing Your DeviceSound On Aligning the Screen Adjusting the BrightnessSelect Touchscreen Locking Your Keyboard and Screen Locking Your Keyboard Keyguard Locking Your Screen Wireless Features Wireless Using Sprint Vision Enabling Sprint Vision Sprint Vision Features Working With Sprint Power Vision VersaMail Application Using EmailWhat Email Applications Can I Use on My Smart Device? How Do I Get Started? AOL Setting Up VersaMail to Work With Common Providers Sending and Receiving Text and Picture Mail Messages Creating and Sending a Text Message Press Messaging Creating and Sending a Sprint Picture Mail Message Select Add media Receiving Messages Viewing a Web Scroll through the page In Optimized Mode the defaultBrowsing the Web View a page in wide layout format as on your computer Wide Page Mode, use the stylus to tap a link Downloading Files From a Web Supported File Types Creating Bookmarks Viewing a Bookmark Watching Sprint TV Viewing Streamed Media Entering Basic Bluetooth Settings Press Applications and select Bluetooth Select Bluetooth On Select Setup Devices Select Trusted Devices Beaming Information Beaming an Entry or a Category Receiving Beamed Information Important Safety Information Safety General Precautions 100 Maintaining Safe Use of and Access to Your Device Safety 101 Turning Off Your Phone in Dangerous Areas Turning Off Your Phone Before Flying102 Restricting Children’s Access to Your Device Safety 103 Using Your Phone With a Hearing Aid Device 104 Safety 105 Turning on the HAC SettingGetting the Best Hearing Device Experience With Your Device 106 TTY Use With Sprint Service Safety 107 Select Options and then select Phone Preferences Selecting a TTY Setting on your Device108 Protecting Your Battery Caring for the BatterySafety 109 Disposal of Lithium-Ion Li-Ion Batteries 110 Radiofrequency RF Energy Knowing Radiofrequency SafetySafety 111 Understanding How Your Phone Operates Evdo Cellular Specific Absorption Rate SAR for Wireless PhonesCdma Cellular 112 FCC Radiofrequency Emission Safety 113FCC ID number 08F-895 Description of ESD Precautions Against ESDStatic Electricity, ESD, and Your Device ESD-Susceptible Equipment Safety 115 Conditions That Enhance ESD Occurrences User’s Guide Proprietary Notice Owner’s Record116 Index Index 117 118 Index 119 Opening 120 121 122 Index 123 PN 406-10970-00 v