Section 2C: Setting Your Phone’s Security 91
Resetting and Locking Your PhoneThrough SMS
When your phone is lostor stolen, you can erase your
importantpersonal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a
specially-formatted SMS message to your phone.
From your computer, sign on to www.sprint.comand send a
message to your phone (inputyour 10-digit wireless phone
number) in the following format:
\\RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The defaultpasscode is your phone’s 11-digitESN (Electronic
Serial Number), which can be found on the phone’s packaging
or on the phone itself.The locked phone will display the
following message: “If found, please call SprintCustomer
Service 1-888-211-4727.”
Note: To send a message from mailer software, inputyour 10-digit
wireless phone number followed by “@messaging.sprintpcs.com.”
To enable locking your phone through SMS:
1. Select >Settings > Security,and then enter your lock
code. (The Security menu is displayed.)
2. SelectOthers > Found Me > Reset/Lock > Enable.
To unlock a phone thathas been locked through SMS,
please take the phone to your nearestSprintStore.
YourPhone’sSecurity
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