Printer is unstable; Wrong characters are printed; Left margin changes; printing stops

Probable Cause I Action

-Static electricity1Increase the humidity.

is resulting from Move devices with electric motors away from the printer. low humidity or

interference from nearby electrical devices.

Left margin moves to the right during printing Probable Cause I Action

The print head

Check that the ribbon and paper are correctly installed.

is not moving

See “Installing ribbon cartridge” in Chapter2 and “Load-

correctly.”

ing paper” in Chapter 3.

Problem with the

Refer to your application program manual.

application

 

program.

 

The adjustment

Reset the adjustment lever. See “Adjusting the printing

lever is in the

gap” in Chapter 3.

wrong posi-

 

tion.

 

Printer is printing beyond side edge of forms Probable Cause I Action

Paper is adjusted Adjust both forms tractors and the paper. incorrectly.

Problem with the Refer to your application program manual. application

program.

A print head jam Make sure that the ribbon cartridge is correctly installed. caused by the See “Installing the ribbon cartridge” in Chapter 2. ribbon orapaper Clear the paper jam.

jam.

62

Page 70
Image 70
Star Micronics LC24-20 user manual