Chapter 6 - Troubleshooting

Page numbers shown in the Remedial Action sections direct you to step-by-step directions on replacing specific parts. Refer to Chapter 5, Repairs and Replacements.

If your Intensive Care Unit must be returned to SSCI for repairs, refer to Returning the Intensive Care Unit for Repairs below for directions.

Returning the Intensive Care Unit for Repairs

RMA Numbers

If your Intensive Care Unit should require return to SSCI for repairs, discuss the problem with one of our Customer Service Representatives. Obtain an RMA number (Return Merchandise Authorization) from him before shipping the unit back.

Note: SSCI will not accept merchandise returned without an RMAnumber.

Packing and Shipment

If you were able to keep the shipping carton, repack the unit into the carton. Shipping the unit securely mounted to a pallet would be a good idea.

If the shipping carton is not available, package the unit securely in a suitable container. Ship documentation with the unit including:

„Destination

„RMA Number

„Your name, company and address

„Your telephone number

„A description of the reason for returning the base

Safety Reminder

CAUTION: When working with oxygen, Sodalime, or the fuel cell, observe the cautions listed under Safety on Pages 3 and 4 in Chapter 1. When working with electrical components or wiring, make sure the main on/off switch is Off and the power cord un-plugged.

WARNING: Do not attempt to work on or dis- assemble the cooling unit as it contains MP39 refrigerant gas under pressure. If service is required on the unit, call SSCI Customer Service at 1-800-323- 7366, or a certified refrigeration serviceman.

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SSCI - Suburban Surgical Company, Inc.

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Suburban Mfg 12019-01-NGFREP manual Returning the Intensive Care Unit for Repairs, Safety Reminder, RMA Numbers
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12019-01-NGFREP specifications

Suburban Mfg 12019-01-NGFREP is a well-regarded water heater that stands out in the market for its reliability and efficiency. Designed with the modern consumer in mind, it caters effectively to both residential and light commercial applications. This water heater is particularly recognized for its robust construction, versatile installation options, and advanced technological features.

One of the key attributes of the Suburban Mfg 12019-01-NGFREP is its high-efficiency operation. It is equipped with a state-of-the-art heating system that maximizes energy utilization while minimizing waste. This efficiency not only contributes to cost savings in utility bills but also supports environmentally friendly practices by reducing carbon footprints. The water heater operates with a powerful 6-gallon capacity tank, ensuring that households have a steady and ample supply of hot water.

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