Troubleshooting Procedures

2.16 Bluetooth Troubleshooting

To check if the computer’s Bluetooth is malfunctioning or not, follow the troubleshooting procedure below as instructed.

Procedure 1: Connector Check and Replacement Check

Procedure 1 Connector Check and Replacement Check

The Bluetooth module is connected to system board. If Bluetooth malfunctions, its connection is defective or Bluetooth cable and system board may be faulty.

Check 1 Make sure Bluetooth cable is firmly connected to the connector CN27. If the problem still occurs, perform Check 2.

Check 2 Bluetooth cable may be faulty. Replace it with a new one. If the problem s till occurs, perform Check 3.

Check 3 Bluetooth may be faulty. Replace it with a new one following the steps in Chapter 4. If the problem still occurs, perform Check 4.

Check 4 System board may be faulty. Replace it with a new one following the instruction in Chapter 4.

Qosmio X500 Maintenance Manual (960-Q08)

 

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Toshiba X500 manual Bluetooth Troubleshooting, Procedure 1 Connector Check and Replacement Check