Vertical Communications FXS, and FXT guide

Answering Calls

GCA70-349

•After you have answered an outside call at your station, your LCD will display HOLD, TRANSFER, CONFERENCE, GROUP LISTEN, and RECORD

1.SELECT Hold to place the call on hold at your station, or

2.SELECT Transfer to initiate a transfer to another station, then dial the station number, announce the call or hang up to complete the transfer, or

3.SELECT Conference to initiate a conference call.

4.SELECT Group Listen to activate the speaker while using the handset or headset, so a group can listen to the conversation but not interact with the calling party.

5.SELECT Record to record the call (if VMAIL is installed).

Wednesday 19	11:36am
Hold	Group Listen
Transfer	Record
Conference
J Doe Ext 1234

Selecting Hold, Transfer, or

Conference

16	Large Screen Display Speakerphone Station User’s Guide

Image 24

Vertical Communications FXS, and FXT manual Selecting Hold, Transfer, or Conference

Contents

DXP, DXP Plus, FXS, and FXT Digital Communication Systems This User’s Guide is for the following system DXP, DXP Plus, FXS and FXT Digital Communication Systems About This Book Introduction System-to-System Network Options Contents Making Calls Display Abbreviations Glossary Contents Setting Up Your Speakerphone Welcome To adjust the pedestal Positioning Your Speakerphone Using Your Speakerphone To manually place a call using your speakerphoneTo automatically dial a number using your speakerphone To answer a call with your speakerphone Setting Display Contrast Setting a Personal Ringing ToneTo adjust the display contrast To select one of the ring tones, proceed as follows Setting Volume Levels To set the ringer loudness levelTo set the speaker and handset loudness levels Select Save to end When you hear outside ringing long bursts When you hear intercom ringing two short burstsAnswering and Making Calls To dial an outside number manually Understanding the Basic Functions Impact SCS 8412S and 8412F LCD Speakerphone Your Speakerphone’s Buttons Speaker Button Speaker Tap Button TAPTransfer/Conference Button TRNS/CONF Next to a fixed feature or programmable feature button Your Speakerphone’s Display LightsNext to a line button Mute Button Intercom ButtonHold Button Speaker Button Understanding The Large Screen Display GCA70-258 Answering Outside Calls Selecting Hold, Transfer, or Conference When you hear an intercom tone followed by a caller’s voice Answering Intercom CallsPress Intercom or Select Answer Night-Transferred Calls Line Access From Any Station When you hear loud ringing anywhere in the systemIf your telephone rings Holding Calls To place a call on holdTo retrieve a held call To place a call on exclusive hold If a held line is recalling, choose one of the following To place a call on directed station holdTo retrieve a held call at another station Hang UP Specific one Repeatedly Press Hold to scan held call list Call Pickup Group Call PickupDirected Call Pickup To answer a call that is ringing within your group Pickup For Monitored Stations To monitor another telephone Flashing To respond to a Sohva verbally Select and Hold Reply Voice Announce Blocking To block unblock all voice-announced callsSelect Options Caller ID Automatic Number Identification To determine who viewed the number and returned the call GCA70-258 To dial an outside number using your prime line Making Outside CallsPress Intercom and Dial or Select a line button Making Intercom Calls To tone call automaticallyTo voice announce manually To voice announce automatically Automatic Dialing To speed dial a personal speed dial numberTo speed dial a system speed dial number Redialing Redial Last-Dialed NumberRedial Programming Storing Numbers Camping On Busy Station Automatic Callback To camp on at any busy stationTo camp on at a station with a Do Not Disturb condition set Press Intercom and Dial or Select Clear To cancel the camp-on condition To activate call waiting when you hear a busy signalTo cancel call waiting Press Intercom and Dial Camping On Options Sending Subdued Off-Hook Voice Announcements Sohva Select Sohva and Hear several quick tone bursts To cancel line queuing or line group queuing Waiting For a Line QueuingTo queue for a line group Conferencing Press Hold To drop a party out of a conference call Press TAP Call Forwarding Forwarding a Call To forward your calls To cancel call forwarding ALL Diverting All Incoming Calls To Another Station To identify the station to receive diverted calls Call Forward Outside System Cfos To activate Cfos with your LCD speakerphoneSelect Cfos Select Next Select Exit To deactivate CFOS, choose one of the following Select Clear To park a call using a programmed Park button Call Parking Parking a CallHandling Park Recalls To park a call in orbit To re-park a park recall and restart the park timer ANSWER/RETRIEVE call Installer programming Call Transferring Screened Call Transfers Unscreened Call Transfers To transfer an unscreened call to another system telephone Other Call Transferring Options Hot Transfer Quick TransferTo make a hot transfer to another telephone in the system To do a quick screened transfer Call Transferring Summary LCD Message Delivery To turn on a message from your telephone To turn off the message and your intercom light Dialing Code Table LCD Message List Message Waiting Light and Messaging Response Message Delivery To receive a message at an alerted station Nonverbal Messaging DSS Numbers To store an intercom number as a DSS number Speed Dial Numbers Select Edit Feature Access Codes To clear a feature button assignmentSelecting Next Speed Dial Numbers, Features or DSS/BLF Locations LCD Feature Buttons Call Forward Ring No Answer Personal Call Forward RNA GCA70-349 To create a feature access button Reminder Alert To set a reminder alert at your telephone Response Message Button Background Music To turn the music onTo turn the music off If your system has line groups, access them as follows Line Groups To enable DND, proceed as follows To disable the DND conditionDo Not Disturb Condition Automatic Redial Initiating Auto Redial GCA70-349 Tracker Paging System To track a called party after receiving a ring-no answerTo track a called party without first calling them Select Track To retrieve a call that you parked using the Tracker option To enable or disable a Tracker pager at your stationIf you receive a parked call message on your Tracker pager Answer call and Select Transfer Auxiliary Jack To enable an auxiliary mode Account Codes To enter account code on an outgoing call Dial By Name To use Dial By NamePRS TUV WXY Volume Control Setting Current Volume Level Muting Your Speakerphone To mute your stationTo speak to the distant party To button query your telephone To identify the station that occupies a busy lineTo identify the line that a busy station occupies Automatic Set Relocation Paging To send a paging announcementTo reply to a Meet-Me Viewing The Call Log To view the call log Imist Module DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels IB24X DSS/BLF Console Feature Access Codes Feature Executive Override Extension number + Hold, Manual Tone code to Speed Dial, System Speed Dial, Programming GCA70-349 Display Abbreviations Has system call you when busy station becomes idle Light contrast Makes the LCD screen lighter Button Query Displays program status of any button Available only on Impact SCS 8412FJ and 8412SJ models only GCA70-258 Account Code All-Call PagingAssist Button Attendant Class Of Service COS Programming Block ProgrammingButton Query Call Forward Direct Inward System Access Disa Departmental Station OperationDial By Name Digital Voice Announcing DVA Imist LCD Pulse/Tone Switching PagingPrime Line Privacy Service Observing System Alarm ReportingScreened Call Transfer Speed Dialing TRNS/CONF Speakerphone Characteristics Full-Duplex Speakerphone Guidelines Speakerphone Characteristics Half-Duplex Speakerphone Guidelines 110 Type Remote Feature Program Feature Name Parameters FeatureSupport Feature Program Feature Name DSS/BLF LCD Large Screen Display Speakerphone Station User’s Guide 115 SLPS-TAP VVP 118 Index Index Large Screen Display Speakerphone Station User’s Guide 121 Index GCA70-349 CCB 15B