Specific one | Vertical Communications and FXT, FXS guide

GCA70-349

Answering Calls

Often, you will have more than one call on hold at your station. You know you can retrieve the last call placed on hold simply by pressing TAP; however, if you do not have line appearance for a line on which another

call is holding, the system provides a way for you to access that call before servicing the last call you placed on hold.

		Wednesday 19	11:36am
•	To scan your held calls and retrieve a	Calls on Hold
•	To scan your held calls and retrieve a
	specific one:	L339
	specific one:

1.REPEATEDLY PRESS HOLD to scan held call list.

2.PRESS TAP to retrieve call.

Scan Calls on Hold

Large Screen Display Speakerphone Station User’s Guide

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Vertical Communications and FXT, FXS manual Specific one, Repeatedly Press Hold to scan held call list

Contents

DXP, DXP Plus, FXS, and FXT Digital Communication Systems DXP, DXP Plus, FXS and FXT Digital Communication Systems This User’s Guide is for the following system Introduction About This Book Options System-to-System Network Contents Making Calls Display Abbreviations Glossary Contents Welcome Setting Up Your Speakerphone Positioning Your Speakerphone To adjust the pedestal To manually place a call using your speakerphone Using Your SpeakerphoneTo automatically dial a number using your speakerphone To answer a call with your speakerphone Setting a Personal Ringing Tone Setting Display ContrastTo adjust the display contrast To select one of the ring tones, proceed as follows To set the ringer loudness level Setting Volume LevelsTo set the speaker and handset loudness levels Select Save to end When you hear intercom ringing two short bursts When you hear outside ringing long burstsAnswering and Making Calls To dial an outside number manually Understanding the Basic Functions Impact SCS 8412S and 8412F LCD Speakerphone Your Speakerphone’s Buttons Transfer/Conference Button TRNS/CONF Speaker Button SpeakerTap Button TAP Next to a line button Next to a fixed feature or programmable feature buttonYour Speakerphone’s Display Lights Intercom Button Mute ButtonHold Button Speaker Button Understanding The Large Screen Display GCA70-258 Answering Outside Calls Selecting Hold, Transfer, or Conference Press Intercom or Select Answer When you hear an intercom tone followed by a caller’s voiceAnswering Intercom Calls If your telephone rings Night-Transferred Calls Line Access From Any StationWhen you hear loud ringing anywhere in the system To place a call on hold Holding CallsTo retrieve a held call To place a call on exclusive hold To place a call on directed station hold If a held line is recalling, choose one of the followingTo retrieve a held call at another station Hang UP Repeatedly Press Hold to scan held call list Specific one Group Call Pickup Call PickupDirected Call Pickup To answer a call that is ringing within your group To monitor another telephone Pickup For Monitored Stations Flashing Select and Hold Reply To respond to a Sohva verbally Select Options Voice Announce BlockingTo block unblock all voice-announced calls To determine who viewed the number and returned the call Caller ID Automatic Number Identification GCA70-258 Press Intercom and Dial or Select a line button To dial an outside number using your prime lineMaking Outside Calls To tone call automatically Making Intercom CallsTo voice announce manually To voice announce automatically To speed dial a system speed dial number Automatic DialingTo speed dial a personal speed dial number Redial Programming Storing Numbers RedialingRedial Last-Dialed Number To camp on at any busy station Camping On Busy Station Automatic CallbackTo camp on at a station with a Do Not Disturb condition set Press Intercom and Dial or Select Clear To activate call waiting when you hear a busy signal To cancel the camp-on conditionTo cancel call waiting Press Intercom and Dial Camping On Options Select Sohva and Hear several quick tone bursts Sending Subdued Off-Hook Voice Announcements Sohva To queue for a line group To cancel line queuing or line group queuingWaiting For a Line Queuing Press Hold Conferencing Press TAP To drop a party out of a conference call To forward your calls Call Forwarding Forwarding a Call ALL To cancel call forwarding To identify the station to receive diverted calls Diverting All Incoming Calls To Another Station To activate Cfos with your LCD speakerphone Call Forward Outside System CfosSelect Cfos Select Next Select Exit Select Clear To deactivate CFOS, choose one of the following Call Parking Parking a Call To park a call using a programmed Park buttonHandling Park Recalls To park a call in orbit ANSWER/RETRIEVE call To re-park a park recall and restart the park timer Call Transferring Screened Call Transfers Installer programming To transfer an unscreened call to another system telephone Unscreened Call Transfers Quick Transfer Other Call Transferring Options Hot TransferTo make a hot transfer to another telephone in the system To do a quick screened transfer Call Transferring Summary To turn on a message from your telephone LCD Message Delivery Dialing Code Table To turn off the message and your intercom light LCD Message List Message Waiting Light and Messaging To receive a message at an alerted station Response Message Delivery Nonverbal Messaging To store an intercom number as a DSS number DSS Numbers Speed Dial Numbers Select Edit Selecting Next Feature Access CodesTo clear a feature button assignment Speed Dial Numbers, Features or DSS/BLF Locations Call Forward Ring No Answer Personal Call Forward RNA LCD Feature Buttons GCA70-349 To create a feature access button To set a reminder alert at your telephone Reminder Alert Response Message Button To turn the music off Background MusicTo turn the music on Line Groups If your system has line groups, access them as follows Do Not Disturb Condition To enable DND, proceed as followsTo disable the DND condition Initiating Auto Redial Automatic Redial GCA70-349 To track a called party after receiving a ring-no answer Tracker Paging SystemTo track a called party without first calling them Select Track To enable or disable a Tracker pager at your station To retrieve a call that you parked using the Tracker optionIf you receive a parked call message on your Tracker pager Answer call and Select Transfer Auxiliary Jack To enable an auxiliary mode To enter account code on an outgoing call Account Codes PRS TUV WXY Dial By NameTo use Dial By Name Volume Control Setting Current Volume Level To speak to the distant party Muting Your SpeakerphoneTo mute your station To identify the line that a busy station occupies To button query your telephoneTo identify the station that occupies a busy line Automatic Set Relocation To reply to a Meet-Me PagingTo send a paging announcement To view the call log Viewing The Call Log Imist Module DSS/BLF Console Operation IB24X DSS/BLF Console Accessing The DSS/BLF Console Button Levels Feature Access Codes Feature Executive Override Extension number + Hold, Manual Tone code to Speed Dial, System Speed Dial, Programming GCA70-349 Display Abbreviations Has system call you when busy station becomes idle Light contrast Makes the LCD screen lighter Button Query Displays program status of any button Available only on Impact SCS 8412FJ and 8412SJ models only GCA70-258 All-Call Paging Account CodeAssist Button Attendant Block Programming Class Of Service COS ProgrammingButton Query Call Forward Departmental Station Operation Direct Inward System Access DisaDial By Name Digital Voice Announcing DVA Imist LCD Paging Pulse/Tone SwitchingPrime Line Privacy System Alarm Reporting Service ObservingScreened Call Transfer Speed Dialing TRNS/CONF Full-Duplex Speakerphone Guidelines Speakerphone Characteristics Speakerphone Characteristics Half-Duplex Speakerphone Guidelines 110 Support Type Remote Feature Program Feature NameParameters Feature Feature Program Feature Name DSS/BLF LCD Large Screen Display Speakerphone Station User’s Guide 115 SLPS-TAP VVP 118 Index Index Large Screen Display Speakerphone Station User’s Guide 121 Index GCA70-349 CCB 15B