Vertical Communications FXS, and FXT manual

Advanced Call Handling

GCA70-349

Diverting All Incoming Calls To Another Station

Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle.

•To identify the station to receive diverted calls,

1.PRESS INTERCOM.

2.DIAL .

3.DIAL extension number of station to receive diverted call.

•To divert calls to the designated station,

1.HEAR ringing AND/OR SEE flashing line status light.

2.SELECT Divert (system immediately forwards ringing call to station you designated).

Wednesday 19	11:36am
Do Not Disturb	Divert
Answer	Voice Mail
L339

Diverting Incoming Calls

42	Large Screen Display Speakerphone Station User’s Guide

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Vertical Communications FXS, and FXT manual Diverting All Incoming Calls To Another Station

Contents

DXP, DXP Plus, FXS, and FXT Digital Communication Systems This User’s Guide is for the following system DXP, DXP Plus, FXS and FXT Digital Communication Systems About This Book Introduction System-to-System Network Options Contents Making Calls Display Abbreviations Glossary Contents Setting Up Your Speakerphone Welcome To adjust the pedestal Positioning Your Speakerphone To automatically dial a number using your speakerphone Using Your SpeakerphoneTo manually place a call using your speakerphone To answer a call with your speakerphone To adjust the display contrast Setting Display ContrastSetting a Personal Ringing Tone To select one of the ring tones, proceed as follows To set the speaker and handset loudness levels Setting Volume LevelsTo set the ringer loudness level Select Save to end Answering and Making Calls When you hear outside ringing long burstsWhen you hear intercom ringing two short bursts To dial an outside number manually Understanding the Basic Functions Impact SCS 8412S and 8412F LCD Speakerphone Your Speakerphone’s Buttons Transfer/Conference Button TRNS/CONF Speaker Button SpeakerTap Button TAP Next to a line button Next to a fixed feature or programmable feature buttonYour Speakerphone’s Display Lights Hold Button Mute ButtonIntercom Button Speaker Button Understanding The Large Screen Display GCA70-258 Answering Outside Calls Selecting Hold, Transfer, or Conference Press Intercom or Select Answer When you hear an intercom tone followed by a caller’s voiceAnswering Intercom Calls If your telephone rings Night-Transferred Calls Line Access From Any StationWhen you hear loud ringing anywhere in the system To retrieve a held call Holding CallsTo place a call on hold To place a call on exclusive hold To retrieve a held call at another station If a held line is recalling, choose one of the followingTo place a call on directed station hold Hang UP Specific one Repeatedly Press Hold to scan held call list Directed Call Pickup Call PickupGroup Call Pickup To answer a call that is ringing within your group Pickup For Monitored Stations To monitor another telephone Flashing To respond to a Sohva verbally Select and Hold Reply Select Options Voice Announce BlockingTo block unblock all voice-announced calls Caller ID Automatic Number Identification To determine who viewed the number and returned the call GCA70-258 Press Intercom and Dial or Select a line button To dial an outside number using your prime lineMaking Outside Calls To voice announce manually Making Intercom CallsTo tone call automatically To voice announce automatically To speed dial a system speed dial number Automatic DialingTo speed dial a personal speed dial number Redial Programming Storing Numbers RedialingRedial Last-Dialed Number To camp on at a station with a Do Not Disturb condition set Camping On Busy Station Automatic CallbackTo camp on at any busy station Press Intercom and Dial or Select Clear To cancel call waiting To cancel the camp-on conditionTo activate call waiting when you hear a busy signal Press Intercom and Dial Camping On Options Sending Subdued Off-Hook Voice Announcements Sohva Select Sohva and Hear several quick tone bursts To queue for a line group To cancel line queuing or line group queuingWaiting For a Line Queuing Conferencing Press Hold To drop a party out of a conference call Press TAP Call Forwarding Forwarding a Call To forward your calls To cancel call forwarding ALL Diverting All Incoming Calls To Another Station To identify the station to receive diverted calls Select Cfos Select Next Call Forward Outside System CfosTo activate Cfos with your LCD speakerphone Select Exit To deactivate CFOS, choose one of the following Select Clear Handling Park Recalls To park a call using a programmed Park buttonCall Parking Parking a Call To park a call in orbit To re-park a park recall and restart the park timer ANSWER/RETRIEVE call Installer programming Call Transferring Screened Call Transfers Unscreened Call Transfers To transfer an unscreened call to another system telephone To make a hot transfer to another telephone in the system Other Call Transferring Options Hot TransferQuick Transfer To do a quick screened transfer Call Transferring Summary LCD Message Delivery To turn on a message from your telephone To turn off the message and your intercom light Dialing Code Table LCD Message List Message Waiting Light and Messaging Response Message Delivery To receive a message at an alerted station Nonverbal Messaging DSS Numbers To store an intercom number as a DSS number Speed Dial Numbers Select Edit Selecting Next Feature Access CodesTo clear a feature button assignment Speed Dial Numbers, Features or DSS/BLF Locations LCD Feature Buttons Call Forward Ring No Answer Personal Call Forward RNA GCA70-349 To create a feature access button Reminder Alert To set a reminder alert at your telephone Response Message Button To turn the music off Background MusicTo turn the music on If your system has line groups, access them as follows Line Groups Do Not Disturb Condition To enable DND, proceed as followsTo disable the DND condition Automatic Redial Initiating Auto Redial GCA70-349 To track a called party without first calling them Tracker Paging SystemTo track a called party after receiving a ring-no answer Select Track If you receive a parked call message on your Tracker pager To retrieve a call that you parked using the Tracker optionTo enable or disable a Tracker pager at your station Answer call and Select Transfer Auxiliary Jack To enable an auxiliary mode Account Codes To enter account code on an outgoing call PRS TUV WXY Dial By NameTo use Dial By Name Volume Control Setting Current Volume Level To speak to the distant party Muting Your SpeakerphoneTo mute your station To identify the line that a busy station occupies To button query your telephoneTo identify the station that occupies a busy line Automatic Set Relocation To reply to a Meet-Me PagingTo send a paging announcement Viewing The Call Log To view the call log Imist Module DSS/BLF Console Operation Accessing The DSS/BLF Console Button Levels IB24X DSS/BLF Console Feature Access Codes Feature Executive Override Extension number + Hold, Manual Tone code to Speed Dial, System Speed Dial, Programming GCA70-349 Display Abbreviations Has system call you when busy station becomes idle Light contrast Makes the LCD screen lighter Button Query Displays program status of any button Available only on Impact SCS 8412FJ and 8412SJ models only GCA70-258 Assist Button Account CodeAll-Call Paging Attendant Button Query Class Of Service COS ProgrammingBlock Programming Call Forward Dial By Name Direct Inward System Access DisaDepartmental Station Operation Digital Voice Announcing DVA Imist LCD Prime Line Pulse/Tone SwitchingPaging Privacy Screened Call Transfer Service ObservingSystem Alarm Reporting Speed Dialing TRNS/CONF Speakerphone Characteristics Full-Duplex Speakerphone Guidelines Speakerphone Characteristics Half-Duplex Speakerphone Guidelines 110 Support Type Remote Feature Program Feature NameParameters Feature Feature Program Feature Name DSS/BLF LCD Large Screen Display Speakerphone Station User’s Guide 115 SLPS-TAP VVP 118 Index Index Large Screen Display Speakerphone Station User’s Guide 121 Index GCA70-349 CCB 15B