Vertical Communications and FXT, FXS manual Call Parking Parking a Call, Handling Park Recalls

GCA70-349 Advanced Call Handling

Call Parking

Parking a Call

You can place an intercom or outside call on hold in the system so that it can be answered from any station, even though it may not have a line appearance for the call. You accomplish this by placing the call in one of many park orbits, where the call remains until it is answered.

•To park a call in orbit,

1.While on the call, PRESS INTERCOM and DIAL ￿OR

2.PRESS TRNS/CONF if intercom call.

3.DIAL code for park orbit (￿￿￿to ￿￿￿for orbit 10–99).

4.Remember the code for later use or make it known to those who need to know it in order to retrieve the call.

•To park a call using a programmed PARK button,

1.While on the call, PRESS the programmed PARK button (the system places the call in a preselected park orbit and lights the PARK light).

•To retrieve a call that was placed on hold in the system (parked),

1.PRESS INTERCOM.

2.DIAL ￿.

3.DIAL code for orbit ( ￿￿￿ to ￿￿￿for orbit 10–99), OR PRESS programmed PARK button.

Handling Park Recalls

When a parked call times out of the system, it returns to your telephone in the form of a park recall (you hear four short tone bursts at 12-second intervals).

•To answer a park recall,

1. SELECT Answer. The call will then connect to your station.

Large Screen Display Speakerphone Station User’s Guide 45