MODEL C24EA - TROUBLESHOOTING
TROUBLESHOOTING
|
|
|
SYMPTOM |
| POSSIBLE CAUSES |
Compartment leaks water around door. | 1. | Unit not level. |
| 2. | Drain line obstructed or not to an open gap drain. |
| 3. | Door gasket damaged. |
Cold water condenser not operating | 1. | Solenoid (2SOL) inoperative or plugged. |
properly. | 2. | Lack of water supply. |
| 3. | Drain water thermostat stuck open. |
| 4. | Drain cold water condensate valve malfunction. |
Steam leaks around door. | 1. | Worn gasket - See DOOR section. |
| 2. | Damaged gasket. |
| 3. | Drain line obstructed or not to an open drain. |
Steam generated inside cooking | 1. | Cycling thermostat (2TAS) or related heat control circuitry |
compartment when timer is off. |
| malfunction. |
| 2. | Relay K1 malfunction. |
Steam leaking inside panels. | 1. | Tank gasket not sealing. |
| 2. | Loose steam line. |
Heat coming on without water in tank. | 1. | Dirty low level |
| 2. | Contactor malfunction. |
| 3. | WLC- LLCO contacts stuck closed. Water level controller |
|
| (WLC) malfunction. |
Machine will not heat. | 1. | Check incoming voltage. |
| 2. | Tank not filled. |
| 3. | Power switch malfunction. |
| 4. | Water Level Control malfunction. |
| 5. | Relay (K1) malfunction. |
| 6. | |
| 7. | Heating element inoperative. |
| 8. | Limiting or regulating contactor malfunction. |
| 9. | Control thermostat open (2TAS). |
| 10. | Relay (K3) malfunction. |
| 11. | Water too pure for probes to properly conduct electricity. |
Steamer leaks water. | 1. | Loose connections in water, steam or drain lines. |
|
|
|
Tank water level too high. | 1. | Slow fill solenoid (4SOL) or fast fill solenoid (3SOL) does not |
|
| shut off. |
| 2. | High level probe malfunction (open circuit). |
| 3. | Water level control board inoperative (WLC). |
Tank does not fill. | 1. | Water supply not on. |
| 2. | Slow fill solenoid (4SOL) or fast fill solenoid (3SOL) not being |
|
| energized or plugged. |
| 3. | Water level control board malfunction (WLC). |
| 4. | Water level probes shorted to ground. |
Timer motor does not run | 1. | Relay |
| 2. | Timer malfunction. |
Water running out of drain during fill. | 1. | Manual drain open (Basic only). |
| 2. | Motorized drain valve stuck open (Professional only). |
| 3. | Time delay relay malfunction. |
| 4. | Condensate thermostat malfunction. |
Door not closing properly. | 1. | Door latch assembly. |
| 2. | Striker adjustment. |
Door won’t open. | 1. | Latch won’t release. Refer to DOOR LATCH ADJUSTMENT |
|
| as outlined in DOOR. |
Buzzer not operating. | 1. | Timer malfunction. |
| 2. | Buzzer malfunction. |
|
|
|
F25213 (May 2006) |
| Page 50 of 52 |
|