Troubleshooting

Printer is Making Unusual Noises

Note: The printer will make a variety of noises during its power up procedure. These noises will consist of different clicking, beeping, and whirring noises. These should be considered normal operation if they happen during power up or cleaning and not during printing.

Probable Cause

Solutions

 

 

One of the trays is not installed correctly.

Open and close the tray you are printing from.

 

 

The printer makes a buzzing, grinding sound during

Open and close the tray or the front door to reset the

the print process when the Paper Tray 1 roller is out of

roller position and eliminate the noise.

position.

 

 

 

Date and Time are Incorrect

Probable Cause

Solutions

 

 

You have not set the correct date and time.

Set the correct Date and Time on the printer control

 

panel:

 

1.

On the printer control panel, select Printer Setup

 

 

and then press the OK button.

 

2.

Select Printer Controls > OK.

 

3.

Select Date and Time > OK.

 

4.

Follow the instructions on the control panel.

 

Note: You can also set the date and time in

 

CentreWare IS.

 

 

Automatic 2-Sided Printing Prints 1-Sided

Probable Cause

Solutions

 

 

Two-sided printing was selected at the control panel

Select 2-sided printing in the printer driver before

but not selected in the printer driver at the time of

sending the print job.

printing.

 

 

 

 

 

The correct paper size and type were not selected at

1.

Remove the paper from the tray.

the control panel when the tray being used was

2.

Reload the paper into the tray.

loaded with paper.

3.

Adjust the paper guides to that they just touch

 

 

 

the edges of the paper stack.

 

4.

Verify that the correct paper type and size is

 

 

displayed on the control panel menu. If it is not,

 

 

correct it. For details, see Loading Media on

 

 

page 56.

 

 

 

ColorQube 8570/8870 Color Printer

147

User Guide

 

Page 147
Image 147
Xerox 8570, 8870 Printer is Making Unusual Noises, Date and Time are Incorrect, Automatic 2-Sided Printing Prints 1-Sided