Xerox 8870, 8570 manual Cannot Print to the Printer with a USB Connection, Printing Takes Too Long

Troubleshooting

Cannot Print to the Printer with a USB Connection

Probable Cause	Solutions
The USB cable is connected to a hub or adapter.	Disconnect the USB cable from the hub or adapter
	and connect it directly from the computer to the
	printer.
The printer’s USB Port setting is not enabled.	Enable the printer’s USB port:
	1. On the printer control panel, select Printer Setup
	and then press the OK button.
	2. Select Connection Setup > OK.
	3. Select USB Setup > OK.
	4. Select USB Port. If it is set to Off press the OK
	button to set it to On.
The wrong kind of cable is being used, or the cable is	Use an A/B USB 2.0 cable. The length of the USB
too long.	cable should not exceed 5 meters (16.4 feet). For
	details, see the Installation Guide that came
	packaged with your printer.
The USB cable is defective or damaged.	Connect the USB cable to another computer that is
	working properly and then try to print a document
	from that computer. If the document does not print,
	the USB cable may be defective or damaged. Replace
	the USB cable with one that works.
Printing Takes Too Long

Probable Cause	Solutions
The printer is set to a slower printing mode, for	It takes more time to print on certain types of special
example, for printing on heavyweight stock or	media. Make sure that the media type is set properly
transparencies.	in the driver and at the printer control panel.
The printer is in Power Saver mode.	Wait. It takes time for printing to start in when the
	printer is coming out of Power Saver mode.
The way the printer was installed on the network may	Determine if a print spooler or a computer sharing
be an issue.	the printer is buffering all print jobs and then
	spooling them to the printer; this can slow print
	speeds. To test the printer's print speed, print some
	internal pages such as the Menu Map. If they print at
	the printer's rated speed you may have a network or
	printer installation issue.
The print-quality speed is Photo.	No action needed. Printing using Photo print-quality
	takes longer.
The job is very complex.	Wait. No action needed.

146ColorQube 8570/8870 Color Printer User Guide