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Xerox xerox documate Cleaning the ADF Sensors, Scanner Options, Maintenance and Troubleshooting

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Cleaning the ADF Sensors

Scanner Options, Maintenance and Troubleshooting

Cleaning the ADF Sensors

1.Pull on the scanner cover release and lift the lid to open the scanner.

2.The following illustration shows the location of the sensors in the scanner.

Xerox® DocuMate® 4790	9-183
User’s Guide

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Xerox xerox documate Cleaning the ADF Sensors, Scanner Options, Maintenance and Troubleshooting, Xerox DocuMate, 9-183

Contents

OneTouch 4.6 October 2013 05-0820-100a Xerox DocuMateUser’s Guide Restricted Rights Legend Operational Safety Information Table of Contents3 Scanner Setup 4 Installation6-31 6 Scanning and Configuring OneTouchRedaction Settings Tab Scanning from the Automatic Document Feeder ADF7 Scanning from TWAIN and WIA Installing an Imprinter 9 Scanner Options, Maintenance and TroubleshootingDisabled Options in this Section Hardware Properties and Interface Behavior Device SettingsIndex 8 Xerox DocuMate 4790 User’s Guide Table of ContentsNotices and Safety SafetySafety Introduction Operational Safety InformationDo Not Do These Warning - Electrical Safety InformationElectrical Information Electrical SupplyDisconnect Device Emergency Power OffMaintenance Information USA & Canada Product Safety CertificationEnvironmental Health and Safety Contacts Contact InformationPentium 4 PC or AMD equivalent with Welcome2What’s in the Box System RequirementsThe following printed documentation is provided in the box DocumentationA VGA or SVGA Monitor The Xerox DocuMate 4790 Scanner Pre-Imprinter Door-Open to access the pre-imprinter compartment Welcome Paper guides-Guides adjust to support various document widthsLCD screen-Shows the current scan settings Power switch-Turns the scanner’s power on or offUnpack the Scanner Scanner SetupInstall the Double Feed Prevention roller User’s Guide Scanner SetupXerox DocuMate 3-112. Plug the power cord into the scanner and into a wall outlet Connect the Scanner Power CordScanner Setup 7. Close the scanner when you are finished 1. Select the appropriate power cord for your countryBefore You Begin Installation4Please make sure of the following before you begin installation Install the Software and Connect the Scanner Xerox DocuMate 6. Click Install nowInstallation 4. On the Main menu, select Install software 5. Leave the default selections and click Install NowInstalling the Scanner Driver Connect the USB Cable and Turn on the Power Installing the User Utility Installing Visioneer OneTouch About the Software Installing Additional ApplicationsSoftware Nuance PDF Converter View the User GuidesSoftware About the SoftwareTo register your scanner Register Your ScannerPreparing Documents for Scanning Loading Documents toScan Documents to Avoid Scanning Supported Document TypesScanning from the Automatic Document Feeder ADF Unsupported Document TypesScanning Interfaces User’s Guide Loading Documents to ScanXerox DocuMate 5-27User’s Guide Loading Documents to Scan5-28 Xerox DocuMateScanning and Configuring OneTouchDefault OneTouch Settings To scan from the OneTouch Button panel Features of the OneTouch Button PanelScan from the OneTouch Button Panel The Hardware View Changing the Button Settingsyour scanned Selecting Options for OneTouch Destination Categories #b-inserts the image number without adding zero Scanning and Configuring OneTouchBttn-inserts the button name Mode-inserts the scan color mode FN-inserts the scanner nameTechnical Note Scan ConfigurationsCreate a new configuration Edit or delete a configurationSelect the scan mode and drag the slider to set the resolution Scan Settings TabPage Settings Tab Page a. Select Manual feed mode Redaction Settings Tab Advanced Settings Tab6-42 Scanning and Configuring OneTouchWidth-input the width of the area to be removed Height-input the height of the area to be removedBlack&White File FormatsTechnical Note Image Formats Create Single Image FilesTo select a JPEG file size To select a PDF file size To select a file type for the text format Text FormatsCanceling a Configure Before Scan Configure Before ScanTo Scan Using Configure Before Scan Open Scanned Documents Technical Note Transfer to StorageSetting the Folder and Options from OneTouch Storage location Setting the Folder from WindowsOpen storage folder when scan is complete Storage layoutScanning to Multiple Folders Setting Up Multiple Folders for Transfer to Storage7. Click the Storage Options tab Page Scan to multiple storage folders Burn to CD-ROMPage Printer or Fax PaperPort Scanning and Configuring OneTouch Scan to the current PaperPort folder SharePointSelect the destination folder for Scanned Documents The SharePoint URL would be sharepoint.site.com/IT/common SharePoint Link Log Viewer FTP Transfer Page Xerox DocuMate FTP Link Log ViewerScanning and Configuring OneTouch 6-66SMTP Xerox DocuMate Scanning and Configuring OneTouchPassword-input the password for the user account name you specified 6-68SMTP Link Log Viewer Email ApplicationsEmail Properties Text Editors Text Documents Properties Adding Text Editor Applications to OneTouch Creating an HTML Web Page from Your Scanned Documents Still Image Client Windows Vista, 7 and 8-Hardware and Sound 2. Open the Scanners and Cameras groupTechnical Note Image Editors Image Documents Properties Adding Image Editor Applications to OneTouch PDF Applications 6. Click Browse to find the application you want to add to the list Scanning and Configuring OneTouch3. Click on one of the default text editors such as WordPad 4. Click on the Properties buttonSend to Application Page Technical note Scanning to Multiple Destinations Xerox DocuMate Scanning and Configuring OneTouchClick on OK when you are done making changes in this window 6-86Technical Note Scanning with Job Separation5. Click on the option Use job separator when scanning multiple pages Technical Note Skip blank originalsSensitivity-you can adjust the sensitivity level of the blank page detection. For instance, depending on the paper weight, color mode, or image processing options selected, you might get varying results. Changing the sensitivity level allows you to fine-tune the accuracy of the blank page detection To scan with OCR Scanning with Optical Character Recognition OCRTo select a file type for the text format Text FormatsPage To select OCR options available from OneTouch Selecting OneTouch OmniPage OCR OptionsThe OCR Tab Page To create a personal dictionary Creating Your Own DictionariesThe Add New User Dictionary window opens To edit a user dictionary Editing User DictionariesPage Output Format Options The Format TabInput Format Options OneTouch with Visioneer Acuity Technology The Acuity Settings Perform edge cleanup-Select this option to have the software remove any thin lines that may be around the edges in the scanned image. Edge Cleanup only applies if AutoCrop and AutoDeskew are selected so the software can determine where the edges are located. Therefore, selecting Edge Cleanup will also select AutoCrop and AutoDeskew. This option is only available when scanning in Black&White Hardware Properties Please refer to Device Settings on page Device SettingsDriver Settings Scanning and Configuring OneTouch6-106 Xerox DocuMate 4790 User’s Guide Scanning and Configuring OneTouchChoosing TWAIN or WIA Accessing the Scanner InterfaceScanning from TWAIN and WIATechnical Note ScanningFill Margin Holes Automatic Image Cropping Crop to original Straighten ImageTo use the preview window Using the Preview WindowLocked Scanning Interface 7-110 Xerox DocuMate 4790 User’s Guide Scanning from TWAIN and WIAUser’s Guide Scanning from TWAIN and WIAXerox DocuMate 7-111Creating custom scan regions Scan Regions7-113 7. Click Close when you are done creating scan regionsScanning from TWAIN and WIA Xerox DocuMateThe Summary area in the main interface will indicate when custom regions have been defined in the preview window. Click on View or modify custom regions in the summary area to display the preview window Move, Resize, or Delete Regions Move, Resize, or Delete a Blocked Region Reordering RegionsClear All Regions Document Source ConfigurationThe available color modes are Basic OptionsAdvanced Options To set the scanner options individually for each side Sides identicalSummary PresetsTo delete a preset To save a new presetTo modify an existing preset To rename a presetExporting Presets Importing a Preset 7-124 Xerox DocuMate 4790 User’s Guide Skip-select this option to skip the preset with the duplicate nameScanning from TWAIN and WIA 3. Click on OpenDocument Settings See Scanner Model Panel Options on page Disabled Options in this SectionMain Panel Options See Advanced Panel Options on pageDocument Size ResolutionChoosing resolution values Some resolution settings for typically scanned items areCustom document sizes To scan with manual feed modeLong Document Manual FeedFlip Back Side Straighten ImageRotate Image Merge Two SidesHeight threshold Advanced Panel OptionsSkip Blank Originals Compress transfers Clean Up EdgesAutomatic Image Cropping Compression OptionsCompression 2. Select Enable user compression and Remember compressionQuality SubsamplingTechnical Note Adjusting the sensitivity levelScanner Model Panel Options Detect Double FeedsThreshold Detect Stapled DocumentsDocument Handling Patch Code ActionFile Separation Action Control Sheet ActionImprinter Panel Options Page Image Enhancements Disabled Options in this Section See Advanced Panel Options on page BrightnessChoosing brightness values Main Panel OptionsChoosing contrast values ContrastColor image brightness examples Black background scannersContrast 75% Color image contrast examplesTechnical note Black background scannersColor image gamma examples GammaInvert Image Choosing gamma valuesMirror Image Threshold and Dynamic threshold Error diffusion, Bayer, and Halftone patternBit Depth Reduction Fill Margin Holes Bayer dither scan - Close up Mixed Content Options Text and GraphicsColor Dropout Color Processing Panel OptionsAdvanced Panel Options Perform Color CorrectionAutomatic Color Detection Options Scanned with high image emphasis DespeckleImage Emphasis Moiré ReductionGray scan with Smooth background Smooth BackgroundRemove Background Color scan with Smooth backgroundBlack Level Initialize White Level From DocumentWhite Level Disabled Options in this Section Driver ConfigurationModule Configuration Reordering the ModulesColor correction Scanner ConfigurationPower adjustments Scanner maintenanceDevice Settings Hardware Properties and Interface BehaviorTo open the scanner hardware properties page Scanner Details Firmware UpdatePower Settings Color CorrectionDriver Settings CountersWIA Driver GeneralTWAIN Driver 7-158 Xerox DocuMate 4790 User’s Guide Scanning from TWAIN and WIAScanning from ISIS 8-160 Xerox DocuMate 4790 User’s Guide Scanning from ISISChanging the Background Color Maintenance and TroubleshootingScanner Options 9-162 Xerox DocuMate 4790 User’s Guide Scanner Options, Maintenance and Troubleshooting5. Carefully close the scanner when you are finished Replacing the Rollers Replacing the Feed Roller Module Replacing the Double Feed Prevention Roller 9-166 Xerox DocuMate 4790 User’s Guide Scanner Options, Maintenance and Troubleshooting4. Discard the roller, it cannot be repaired or reused 5. Take the roller out of its packagingInstalling an Imprinter Installing an Ink Cartridge Adjusting the Printing Position 2. Click on All Programs User UtilityMain Screen Options Scanner Error Codes the Inside of the Scanner on page the Inside of the Scanner on pageError ResolutionError refer to Cleaning the Inside of the Scannersection Cleaning the Inside of the Scanner of the Scanner on pageTo prepare for shading adjustment Setting Sleep ModeBuzzer Setting Shading AdjustmentTo complete a shading adjustment Page Restoring the Default Shading Adjustment Cleaning the Outside of the ScannerPreparation Cleaning the Inside of the ScannerSafety Precautions 9-179 Cleaning the ADF RollersScanner Options, Maintenance and Troubleshooting Xerox DocuMatePage Cleaning the Scanner Glass and Background Plates Reset the Roller Count in the User UtilityPreparation Cleaning the Paper Sensors9-183 Cleaning the ADF SensorsScanner Options, Maintenance and Troubleshooting Xerox DocuMateClearing Paper Jams Problem The scanned images are of poor quality. What do I do? TroubleshootingProblem The scanner won’t scan. What’s wrong? Problem I got an “SVS001” error when installing Kofax VRS. What do I do? Uninstalling Your Scanner Uninstalling Visioneer Acuity Uninstalling the scanner driverScanner dimensions Xerox DocuMate 4790 SpecificationsOptical resolution ADF specificationsPart Number Xerox DocuMate 4790 Scanner Parts ListPart Name European Union Regulatory InformationBasic Regulations United States FCC RegulationsTurkey RoHS Regulation Copy RegulationsOther Regulations United StatesPrevious military service CanadaOther Countries RoHS and WEEE Compliance Compliance InformationProduct Recycling & Disposal USA & CanadaEnergy Program Compliance Energy Star for the USAIndex Page Page Use MRC, 6-93 user dictionary