Troubleshooting | Xerox xerox documate specs

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Xerox xerox documate manual Troubleshooting, Problem The scanner won’t scan. What’s wrong?

Contents

User’s Guide Xerox DocuMateOneTouch 4.6 October 2013 05-0820-100a Restricted Rights Legend 3 Scanner Setup Table of Contents4 Installation Operational Safety Information Redaction Settings Tab 6 Scanning and Configuring OneTouchScanning from the Automatic Document Feeder ADF 6-31 7 Scanning from TWAIN and WIA Disabled Options in this Section 9 Scanner Options, Maintenance and TroubleshootingHardware Properties and Interface Behavior Device Settings Installing an Imprinter Index 8 Xerox DocuMate 4790 User’s Guide Safety Introduction SafetyOperational Safety Information Notices and Safety Electrical Information Warning - Electrical Safety InformationElectrical Supply Do Not Do These Maintenance Information Emergency Power OffDisconnect Device Environmental Health and Safety Contacts Product Safety CertificationContact Information USA & Canada What’s in the Box Welcome2System Requirements Pentium 4 PC or AMD equivalent with A VGA or SVGA Monitor DocumentationThe following printed documentation is provided in the box The Xerox DocuMate 4790 Scanner LCD screen-Shows the current scan settings Welcome Paper guides-Guides adjust to support various document widthsPower switch-Turns the scanner’s power on or off Pre-Imprinter Door-Open to access the pre-imprinter compartment Unpack the Scanner Scanner Setup Install the Double Feed Prevention roller 3-11 Scanner Setup 7. Close the scanner when you are finished Connect the Scanner Power Cord1. Select the appropriate power cord for your country 2. Plug the power cord into the scanner and into a wall outlet Please make sure of the following before you begin installation Installation4Before You Begin Install the Software and Connect the Scanner Installation 4. On the Main menu, select Install software 6. Click Install now5. Leave the default selections and click Install Now 4-15 Installing the Scanner Driver Connect the USB Cable and Turn on the Power Installing the User Utility Installing Visioneer OneTouch Software Installing Additional ApplicationsAbout the Software Nuance PDF Converter View the User Guides To register your scanner Register Your Scanner Scan Loading Documents toPreparing Documents for Scanning Documents to Avoid Scanning Supported Document Types Scanning from the Automatic Document Feeder ADF Unsupported Document Types Scanning Interfaces 5-27 5-28 Default OneTouch Settings Configuring OneTouchScanning and Scan from the OneTouch Button Panel Features of the OneTouch Button PanelTo scan from the OneTouch Button panel The Hardware View Changing the Button Settings your scanned Selecting Options for OneTouch Destination Categories #b-inserts the image number without adding zero FN-inserts the scanner name#03b-inserts a 3-digit image number in the scan batch DDD-inserts the abbreviated 3-letter day Mon Create a new configuration Scan ConfigurationsEdit or delete a configuration Technical Note Select the scan mode and drag the slider to set the resolution Scan Settings Tab Page Settings Tab Page a. Select Manual feed mode Redaction Settings Tab Advanced Settings Tab Height-input the height of the area to be removed Width-input the width of the area to be removed6-42 Black&White File Formats Image Formats Create Single Image Files To select a JPEG file size To select a PDF file size To select a file type for the text format Text Formats To Scan Using Configure Before Scan Configure Before ScanCanceling a Configure Before Scan Open Scanned Documents Transfer to Storage Setting the Folder and Options from OneTouch Open storage folder when scan is complete Setting the Folder from WindowsStorage layout Storage location Scanning to Multiple Folders Setting Up Multiple Folders for Transfer to Storage 7. Click the Storage Options tab Page Scan to multiple storage folders Burn to CD-ROMPage Printer or Fax PaperPort Scanning and Configuring OneTouch Select the destination folder for Scanned Documents SharePointScan to the current PaperPort folder The SharePoint URL would be sharepoint.site.com/IT/common SharePoint Link Log Viewer FTP Transfer Page 6-66 FTP Link Log Viewer SMTP 6-68 SMTP Link Log Viewer Email Applications Email Properties Text Editors Text Documents Properties Adding Text Editor Applications to OneTouch Creating an HTML Web Page from Your Scanned Documents Still Image Client Windows Vista, 7 and 8-Hardware and Sound 2. Open the Scanners and Cameras group Image Editors Image Documents Properties Adding Image Editor Applications to OneTouch PDF Applications 4. Click on the Properties button 3. Click on one of the default text editors such as WordPad6. Click Browse to find the application you want to add to the list 6-81 Send to Application Page Technical note Scanning to Multiple Destinations 6-86 Click on OK when you are done making changes in this window Scanning with Job Separation 5. Click on the option Use job separator when scanning multiple pages Sensitivity-you can adjust the sensitivity level of the blank page detection. For instance, depending on the paper weight, color mode, or image processing options selected, you might get varying results. Changing the sensitivity level allows you to fine-tune the accuracy of the blank page detection Skip blank originals To scan with OCR Scanning with Optical Character Recognition OCR To select a file type for the text format Text FormatsPage To select OCR options available from OneTouch Selecting OneTouch OmniPage OCR Options The OCR Tab Page To create a personal dictionary Creating Your Own Dictionaries The Add New User Dictionary window opens To edit a user dictionary Editing User DictionariesPage Input Format Options The Format TabOutput Format Options OneTouch with Visioneer Acuity Technology The Acuity Settings Perform edge cleanup-Select this option to have the software remove any thin lines that may be around the edges in the scanned image. Edge Cleanup only applies if AutoCrop and AutoDeskew are selected so the software can determine where the edges are located. Therefore, selecting Edge Cleanup will also select AutoCrop and AutoDeskew. This option is only available when scanning in Black&White Hardware Properties Driver Settings Device SettingsPlease refer to Device Settings on page Please refer to Driver Settings on page 6-106 Xerox DocuMate 4790 User’s Guide Scanning from TWAIN Accessing the Scanner Interfaceand WIA Choosing TWAIN or WIA Fill Margin Holes Automatic Image Cropping Crop to original ScanningStraighten Image Locked Scanning Interface Using the Preview WindowTo use the preview window 7-110 Xerox DocuMate 4790 User’s Guide 7-111 Creating custom scan regions Scan Regions 7-113 7. Click Close when you are done creating scan regions The Summary area in the main interface will indicate when custom regions have been defined in the preview window. Click on View or modify custom regions in the summary area to display the preview window Move, Resize, or Delete Regions Move, Resize, or Delete a Blocked Region Reordering Regions Clear All Regions Document Source Configuration Advanced Options Basic OptionsThe available color modes are To set the scanner options individually for each side Sides identical Summary Presets To modify an existing preset To save a new presetTo rename a preset To delete a preset Exporting Presets Importing a Preset 7-124 Xerox DocuMate 4790 User’s Guide 3. Click on Open Document Settings Main Panel Options Disabled Options in this SectionSee Advanced Panel Options on page See Scanner Model Panel Options on page Choosing resolution values ResolutionSome resolution settings for typically scanned items are Document Size Manual Feed Long DocumentCustom document sizes To scan with manual feed mode Rotate Image Straighten ImageMerge Two Sides Flip Back Side Skip Blank Originals Advanced Panel OptionsHeight threshold Automatic Image Cropping Clean Up EdgesCompression Options Compress transfers Quality 2. Select Enable user compression and Remember compressionSubsampling Compression Scanner Model Panel Options Adjusting the sensitivity levelDetect Double Feeds Document Handling Detect Stapled DocumentsPatch Code Action Threshold File Separation Action Control Sheet Action Imprinter Panel Options Page Image Enhancements Disabled Options in this Section Choosing brightness values Brightness Color image brightness examples ContrastBlack background scanners Choosing contrast values Contrast 75% Color image contrast examples Invert Image GammaChoosing gamma values Color image gamma examples Mirror Image Bit Depth Reduction Error diffusion, Bayer, and Halftone patternThreshold and Dynamic threshold Fill Margin Holes Bayer dither scan - Close up Mixed Content Options Text and Graphics Color Dropout Color Processing Panel Options Automatic Color Detection Options Perform Color Correction Image Emphasis DespeckleMoiré Reduction Scanned with high image emphasis Remove Background Smooth BackgroundColor scan with Smooth background Gray scan with Smooth background White Level Initialize White Level From DocumentBlack Level Module Configuration Driver ConfigurationReordering the Modules Power adjustments Scanner ConfigurationScanner maintenance Color correction To open the scanner hardware properties page Hardware Properties and Interface Behavior Power Settings Firmware UpdateColor Correction Scanner Details Counters TWAIN Driver GeneralWIA Driver 7-158 Xerox DocuMate 4790 User’s Guide Scanning from ISIS 8-160 Xerox DocuMate 4790 User’s Guide Scanning from ISIS Scanner Options Maintenance and TroubleshootingChanging the Background Color 5. Carefully close the scanner when you are finished Scanner Options, Maintenance and Troubleshooting9-162 Xerox DocuMate 4790 User’s Guide Replacing the Rollers Replacing the Feed Roller Module Replacing the Double Feed Prevention Roller 5. Take the roller out of its packaging 4. Discard the roller, it cannot be repaired or reused9-166 Xerox DocuMate 4790 User’s Guide Installing an Imprinter Installing an Ink Cartridge Adjusting the Printing Position Main Screen Options User Utility2. Click on All Programs Scanner Error Codes Error the Inside of the Scanner on pageResolution Message section Cleaning the Inside of the Scanner refer to Cleaning the Inside of the Scannerof the Scanner on page After Clean Roller, in Buzzer Setting Setting Sleep ModeShading Adjustment To prepare for shading adjustment To complete a shading adjustment Page Restoring the Default Shading Adjustment Cleaning the Outside of the Scanner Safety Precautions Cleaning the Inside of the ScannerPreparation 9-179 Cleaning the ADF RollersPage Cleaning the Scanner Glass and Background Plates Reset the Roller Count in the User Utility Cleaning the Paper Sensors 9-183 Cleaning the ADF Sensors Clearing Paper Jams Problem The scanner won’t scan. What’s wrong? TroubleshootingProblem The scanned images are of poor quality. What do I do? Problem I got an “SVS001” error when installing Kofax VRS. What do I do? Uninstalling Your Scanner Uninstalling Visioneer Acuity Uninstalling the scanner driver Optical resolution Xerox DocuMate 4790 SpecificationsADF specifications Scanner dimensions Part Name Xerox DocuMate 4790 Scanner Parts ListPart Number Basic Regulations Regulatory InformationUnited States FCC Regulations European Union Other Regulations Copy RegulationsUnited States Turkey RoHS Regulation Previous military service Canada Other Countries Product Recycling & Disposal Compliance InformationUSA & Canada RoHS and WEEE Compliance Energy Program Compliance Energy Star for the USA Index Page Page Use MRC, 6-93 user dictionary