Warranty Information
Printhead | Warranty Period |
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Bar code label and receipt printer | 6 months |
printheads |
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Plastic card printer printheads | 12 months |
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To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule listed in the User Guide has caused defect in the thermal printhead for which a warranty claim is made.
Related Hardware Items
Products are warranted to be free of defects in material and workmanship from the date of purchase according to this chart:
Product | Warranty Period |
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Accessories | 1 month |
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Batteries | 3 months |
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Cables | 1 month |
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Chargers/Power Supplies | 1 year |
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Hardware Keys | 1 year |
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Keyboard Display Units | 6 months |
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Parts | 3 months |
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Pocket Eye® | 1 year |
Software | 1 month |
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ZebraNet® Print Servers | 3 years |
Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper installation or use, or damage in shipping or by accident or neglect.
viii | RXiIIIPlus User Guide | 6/21/2004 |