Troubleshooting
Troubleshooting
TroubleshootingIf an error condition exists with the printer, review this checklist:
Is there an error message on the LCD? If yes, see LCD Error Messages on page 101 for more information.
Is the CHECK RIBBON light on when ribbon is loaded properly, or are
Are you experiencing problems with print quality? If yes, see Print Quality Problems on page 104.
Are you experiencing communications problems? If yes, see Communications Problems on page 106.
If the labels are not printing or advancing correctly, review this checklist:
Are you using the correct type of labels? Review the types of label in Types of Media on page 14.
Review the label- and
Check the position of the media sensor and move if necessary, as shown in Adjust and Calibrate Sensors on page 34.
Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle Position on page 38 for more information.
Do the sensors need to be calibrated? See Media and Ribbon Sensor Calibration on page 34 for more information.
If none of the above suggestions correct the problem, review this checklist:
Perform one or more of the
If you are still having problems, see Support on page xviii for customer support information.
100 | RXiIIIPlus User Guide | 6/21/2004 |