Troubleshooting

Printer Diagnostics

Printer Diagnostics

Self tests give information about the condition of the printer. The most commonly used are the Power-On and the CANCEL self tests.

Caution • Be sure that the print width is set to match the label width you are using before running any self tests. If the labels are not wide enough, the test may print on the platen roller and damage it.

Power-On Self Test

The Power-On Self Test (POST) is performed automatically each time the printer is turned on. During either test sequence, the front panel LEDs light up and the LCD monitors the progress of the POST. If the printer fails any of these tests, F A I L E D shows on the LCD. If this occurs, notify an authorized Zebra reseller.

Additional Printer Self Tests

These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer.

Each self test is enabled by pressing a specific front panel key or combination of keys while turning the power On (I). Keep the key(s) depressed until the DATA light turns off. When the POST is complete, the selected self test starts automatically.

Note • When performing a self test, do not send a label format to the printer. For remote hosts, disconnect all data interface cables from the printer. For printers in Peel-Off Mode, remove the labels as they come out of the printer.

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RXiIIIPlus User Guide

6/21/2004 23063L-001 Rev. 2