Troubleshooting

 

 

 

 

 

 

LCD Error Messages

 

 

 

 

Table 11 • LCD Error Messages (Continued)

 

 

 

 

 

 

LCD

Possible Cause

Recommended Solution

 

 

 

 

 

HEAD COLD

 

 

Caution • An improperly connected printhead data or power cable can

 

 

 

cause this error message. The printhead can still be hot enough to cause

 

 

 

severe burns. Allow the printhead to cool.

 

 

 

 

 

 

 

 

 

 

The printhead is under

Continue printing while the printhead reaches the

 

temperature.

correct operating temperature. If the error remains,

 

 

 

 

the environment may be too cold for proper

 

 

 

 

printing. Relocate the printer to a warmer area.

Printhead data cable is not properly connected.

Caution • You must turn off the printer before performing this procedure. Failure to do so can damage the printhead.

1.Turn off (O) the printer.

2.Disconnect and reconnect the data cable to the printhead.

3.Ensure that the cable connector is fully inserted into the printhead connector.

4.Turn on (I) the printer.

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static- sensitive components such as circuit boards and printheads.

OUT OF MEMORY There is not enough memory to perform the function shown on the second line of the error message.

Turn the printer off then back on to clear memory, and try to print again. If the error recurs, there is insufficient memory for the label length, downloaded fonts or graphics, and images.

Ensure that the device, such as Flash memory or PCMCIA card, is installed and not write-protected or full. See Memory Cards on page 83.

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when handling any static- sensitive components such as circuit boards and printheads.

Ensure that the data is not directed to a device that is not installed or available.

23063L-001 Rev. 2 6/21/2004

RXiIIIPlus User Guide

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