Troubleshooting

Communications Problems

Table 13 • Communications Problems (Continued)

Problem

Possible Cause

Recommended Solution

The printer fails to calibrate or detect the top of the label.

The printer was not calibrated

Perform the calibration procedure in CANCEL

for the label being used.

Self Test on page 109.

 

 

The printer is configured for

Set the media type to non-continuous media. See

continuous media.

Setting Media Type on page 45.

 

 

The driver or software

Driver or software settings produce ZPL

configuration is not set

commands that can overwrite the printer

correctly.

configuration. Check the driver or software

 

media-related setting.

23063L-001 Rev. 2 6/21/2004

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