Toshiba R-TH10, B-492L owner manual Removing Jammed Media, Threshold Setting

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Feed Gap Sensor

5. TROUBLESHOOTING

EO1-33032

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the print head.

5.4 Threshold Setting

NOTES:

1.If the [PAUSE] key is released within 3 seconds while in the pause state, the paper will not feed.

2.Failure to feed more than 1.5 labels may result in an incorrect threshold setting.

3.While the Print Head Block is raised, the [PAUSE] key does not work.

4.A paper end error cannot be detected during paper feed.

5.Selecting the Transmissive Sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position even when using pre-printed labels.

6.If using the transmissive sensor and the printer continues to print out of position even after setting the threshold, adjust the Feed Gap Sensor in the system mode. Reset the threshold again. Make sure that the Transmissive Sensor (for pre-printed labels) is selected in the feed and issue commands.

This section describes in detail how to remove jammed media from the printer.

1.Open the top cover.

2.Turn the head lever and the pinch roller lever to position @, then open the ribbon shaft holder plate.

3.Pull out the media guide plate from the printer side.

4.Remove the ribbon and media.

5.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

o maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through21/,1(the media. When the media is pre-printed, darker (or more dense) inks can interfere with this process causing paper jam errors.

o get around this problem a minimum threshold can be set for the sensor in the following way.

TThreshold3$86(setting procedure

1. Turn the power ON. The printer is in stand by mode.

2. Load 75the$160,66,9(media.

3. Press the [PAUSE] key.

4. The printer5()/(&7,9(enters the pause mode.

5. Press and hold the [PAUSE] key for at least 3 seconds in the pause state.

6. The sensor type is displayed.

7. Select the sensor to be adjusted by pressing the [FEED] key.

Black Mark Sensor

75$160,66,9([FEED] key

5- 3

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Contents 492L/R-TH10 Series For QP CE Compliance for EU only For QQWkhsoxj Precautions Request Regarding MaintenanceTable of Contents Appendix 2 Messages and LED Product Overview Introduction FeaturesAccessories UnpackingAppearance of the Printer DimensionsType Front View Type Side ViewOperation Panel InteriorType Appearance of the Power Supply Unit Printer Setup PrecautionsProcedure before Operation Connecting the Cables to Your Printer Connecting the Power Cord Turning on the Printer Turning the PrinterTurning OFF the Printer Causing injury Loading the MediaPaper Holder Media Guide Setting the feed gap sensor position Setting the black mark sensor positionBatch mode Strip modeLoading the Media Loading the Ribbon Pcmcia Cards Test Print Inserting the Optional Pcmcia CardsOn Line Mode Operation PanelOperation To be printedCleaning MaintenancePrint Head/Platen Media Guide Plate/ Pinch Roller/Sensors Pinch Roller Feed Roller Paper Guide B Locking Screw Paper Holder Covers and PanelsCare/Handling of the Media and Ribbon Error Messages Problems/Causes Solutions TroubleshootingError Messages Restart keyError Messages Problems/Cause Solutions Possible ProblemsPossible Problems Causes Solutions Threshold Setting Removing Jammed MediaThreshold Setting Overview Installing the Printer Drivers Printer OperationSystem Driver InstallationSystem Requirements InterfaceCont Change to the Software License Agreement screenDriver Installation Driver files copy will start Uninstalling the TEC B-492 Printer Driver Uninstalling the TEC B-492 Printer Driver A1.1 Printer Appendix 1 SpecificationsModel 492L/R-TH10-QQ 492L/R-TH10-QP A1.3.1 Media Type A1.2 OptionsA1.3 Media Option Name Type Description SourceA1.3.2 Detection Area of the Transmissive Sensor A1.3.3 Detection Area of the Reflective Sensor A1.3.4 Effective Print AreaA1.4 Ribbon Symbols in the message Appendix 2 Messages and Leds53&$ Appendix 3 Interface „Interface CablesAppendix 4 System Mode A4.1 Operation PanelA4.2 Overview 2PARAMETER SET 5SENSOR ADJ RAM Clear 7IP AddressA4.3 Reset Mode A4.4 Self-Diagnostic TestTest A4.4 Self-DiagnosticMaintenance counter/parameter settings print out Ribbon type selectionPrint head element check 2PAUSE63 567 Feed keyA4.5 Printer Parameter Fine AdjustmentStrip Position Fine Adjustment ContBack Feed Length Fine Adjustment $&.$-PPA4.5 Printer Parameter X Axis Fine Adjustment Cont Feed $-867PPThermal Transfer Print PrintThermal Direct Print Ribbon Motor Voltage Fine Adjustment Feed/Rewind Motor 1Rewind$-!Motor 5%1Feed$-Motor%Threshold Manual Fine Adjustment Black Mark/Feed Gap Sensor Black Mark SensorTest Print menu contains the following Print Condition SettingA4.6 Test Print SelectionIssue Count Setting Specifying the Print Condition for the Test PrintSensor Type Selection Print Speed SettingRibbon Type Selection Issue Mode Selection Label Length SettingSlant Line 1 dot Test Print Pattern SelectionPause key Slant Line 3 dotsNon-Printing BarcodeFactory Test A4.7 Dump Mode Auto Print $87235,17 755/$1A4.8.1 Self-Diagnostic Test Result Sample and Descriptions A4.8 Additional InformationSdram 8MB Print Head Resistance Rank Table EXP.I/OTotal Feed ∙ Descriptions of the Maintenance Counter XON+READY Auto A4.8.3 Magnified Views of Slant Line Pattern BusyAppendix 5 Print Samples CODE39 Full Ascii UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digitsUPC-A+2 digits UPC-A+5 digits KIX Code MaxiCodeGlossaries Pre-printed label Index Index