Toshiba 5520c manual Index

Page 111

INDEX

A
AppleTalk print	68
C
Clients	69
Command line option	66
[Configuration] tab	67
Copying
blurred image	60
color/black and white	61
density	60
image missing	60
interruption	60
rough image	61
setting functions	60
skewed image	60
stains	60
streaked image	61
D
Department code	106
Document password	65
E
e-Filing Web Utility
contents frame	74
error messages	75
session ends	74
sub windows	74
Error codes	96
print jobs	96
scan jobs	101
transmission and reception	98
Error messages
e-Filing Web Utility	75
TopAccess	92
touch panel	8
F
[Fonts] tab	67
H
Hardware problems	70
Hole punch dust bin	58
I
Icons on TopAccess
call for service	91
cover open	90
paper empty	91
paper jam	91
printer error 1	90
printer error 2	90
staples empty	91
toner empty	90
waste toner full	90
IPP print	83
L
LDAP authentication	81
LDAP search	81
Local Discovery	79
Locating the equipment	78, 79
LPR print	68, 82

N
N/W-Fax driver	85
“Near Empty” toner cartridge - replacing	49
Network Fax driver	85
Novell print	83
P
Paper jam
caused by a wrong paper size setting	33
caused by a wrong paper type setting	38
locating	11
occurs frequently	13
tips on removing the jammed paper	12
Paper jam - clearing
bridge unit	32
bypass tray	18
drawer feeding portion	17
duplexing unit	21
External Large Capacity Feeder (optional)	15
Finisher and Hole Punch Unit (both optional)	22
receiving tray	30
receiving tray lower cover	31
receiving unit	30
Reversing Automatic Document Feeder	13
right side of the equipment	18
Saddle Stitch unit (optional)	26
side receiving tray	30
ping command	80
Point&Print	82
Port
printer driver	66
PostScript code	67
Print job errors	64
Printer configuration - retrieving	67
Printing environment
Linux	84
Macintosh	84
NetWare	83
Novell print	68
UNIX	84
Windows	82, 83
Printing problems (network related)	82
Private print job	65
PS3 printer driver	67
R
Raw TCP print	82
Regular maintenance	108
S
Scan data
e-mailing scan data	72
saving in the shared folder	72
SMB print	68, 82
Staple jam - clearing
Finisher	42
Saddle Stitch unit	43
Staples - refilling
Finisher	54
Saddle Stitch unit	55
Startup page	70
T
Toner cartridge - “Near Empty” message	49
Toner cartridge - replacing	46

INDEX 109

Image 111

Contents Troubleshooting Guide Page ‰ Trademarks „ How to read this manual ‰ Symbols in this manualPreface ‰ ScreensPage Contents Troubleshooting for Scanning When Something is Wrong with the Equipment Contents Troubleshooting for Hardware Messages Displayed on the Touch Panel Message Problem Description SolutionEquipment by yourself Power Failure „ Locating a paper jam Clearing a Paper Jam‰ Tips on removing the jammed paper „ Clearing a paper jam„ Paper jam in the Reversing Automatic Document Feeder ‰ If paper jams occur frequentlyUnder the guide plate „ Paper jam in the External Large Capacity Feeder optional Clearing a Paper Jam „ Paper jam in the drawer feeding portion „ Paper jam in the bypass tray „ Paper jam in the right side of the equipment‰ Transport unit ‰ Fuser unit Be careful not to cut yourself on the paper „ Paper jam in the duplexing unit Close the bypass tray Clearing a Paper Jam When the Hole Punch Unit is not installed Clearing a Paper Jam „ Paper jam in the Saddle Stitch unit optional Clearing a Paper Jam Push down the two green levers Close it by pressing the two knobs ‰ Side receiving tray „ Paper jam in the receiving unit ‰ Receiving tray‰ Receiving tray lower cover „ Paper jam in the bridge unit „ Clearing paper jams caused by a wrong paper size setting ‰ Jam when making copies or prints using a drawer Clearing a Paper Jam ‰ Jam when making copies or prints using the bypass tray ‰ Jam when printing from the FAX ‰ Jam when making copies or prints „ Clearing paper jams caused by a wrong paper type settingClearing a Paper Jam ‰ Jam when printing from the FAX Clearing a Paper Jam „ Staple jam in the Finisher Clearing a Staple Jam„ Staple jam in the Saddle Stitch unit Clearing a Staple Jam Return the Saddle Stitch unit to its original position Never attempt to incinerate toner cartridges Replacing a Toner CartridgeReplacing a Toner Cartridge Replacing a Toner Cartridge „ Replacing a Near Empty toner cartridge Replacing a Toner Cartridge Press Finish Never attempt to incinerate waste toner boxes Replacing the Waste Toner BoxReplacing the Waste Toner Box „ Refilling the Finisher staples Refilling With Staples„ Refilling the Saddle Stitch unit staples Press down the transparent cover of the cartridge Return the Saddle Stitch unit to its original position Cleaning the Hole Punch Dust Bin Troubleshooting for Copying Problem Description Cause Corrective Action Copying ProblemsGuide Page Troubleshooting for Printing „ Clearing print job errors Print Job ProblemsProblem Description „ Command line options not processed Printer Driver Problems„ Cannot print port setting problems „ Cannot print Snmp Community Name problems„ Cannot print a job as expected using PS3 printer driver „ Retrieval of printer configuration failedNetwork Connection Problems „ Cannot print with SMB print„ Cannot print properly with AppleTalk print „ Checking the client status Client ProblemsHardware Problems „ Startup page not printed„ Print jobs not output Troubleshooting for Scanning Scanning Problems „ Cannot E-mail my scans„ Cannot find the data saved in the shared folder Troubleshooting for e-Filing Filing Web Utility Problems „ e-Filing Web Utility terminates the session„ Numerous sub windows repeatedly appear Message Corrective Action „ Error messagesFiling Web Utility Problems Troubleshooting for Network Connections „ Cannot locate the equipment in the network Locating the Equipment in the Network„ Cannot locate the equipment with Local Discovery Check the network settings following the checklist below „ Equipment does not respond to ping command„ Ldap authentication takes a long time Ldap Search and Authentication ProblemsPrinting Problems Network Related „ Novell print in a NetWare environment „ IPP print in a Windows operating system environment„ UNIX/Linux environment „ Macintosh environment‰ Client software CD now required Network Fax N/W-Fax Driver Problems„ N/W-Fax Driver Installation Error Messages ‰ Setup needs to copy Windows NT files‰ Problem with the current printer setup ‰ Location does not contain information about your hardware‰ This port is currently in use ‰ Fax transmission cannot be performed with a cover sheet Page Checking the Equipment Status Printer Error Hardware Status Icons on TopAccess Device TabPaper Empty TopAccess Message Corrective Action Error MessagesDocuments in the Scan folder have been deleted by a user MFP Error Messages „ Error codes on print jobs Error CodesA2A1 „ Error codes on transmission and reception Device name 3D20 „ Error codes on scan jobs Save as File Store to e-Filing Perform the print with the administrator’s password. If When Something is Wrong with the Equipment „ General operations When You Think Something Is Wrong With the Equipment„ Originals and paper Scanning area surface of the long rectangular glass Regular MaintenanceIndex User information FC-5520C/6520C/6530C OME080006C0 Multifunctional Digital Color Systems

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