Toshiba 5520c manual Guide

Page 63

 

 

 

 

 

 

 

2 TROUBLESHOOTING FOR COPYING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem Description

 

Cause

Corrective Action

 

 

 

 

 

 

 

 

 

 

 

Copied image has black streaks

The scanning area or guides is

Clean them.

 

 

 

in the horizontal direction.

marked.

P.100 “Daily Care for the Equipment”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copied image is rough.

The paper type setting is not suitable

Match the paper type setting to the actual paper you are

 

 

 

 

 

 

for the paper actually used.

using.

 

 

 

 

 

 

 

 

If you use plain paper with the setting of [plain paper] or

 

 

 

 

 

 

 

 

[plain paper 2], try [plain 1] for better output.

 

 

 

 

 

 

 

 

The output may not be improved on some types of paper

 

 

 

 

 

 

 

 

(e.g. paper with rough surface).

 

 

 

 

 

 

 

 

 

 

 

Copied image has little gloss.

The paper type setting is not suitable

Match the paper type setting to the actual paper you are

 

 

 

 

 

 

for the paper actually used.

using.

 

 

 

 

 

 

 

 

If you use plain paper with the setting of [plain paper] or

 

 

 

 

 

 

 

 

[plain paper 1], try [plain 2] for better output.

 

 

 

 

 

 

 

 

The output may not be improved on some types of paper

 

 

 

 

 

 

 

 

(e.g. paper with rough surface).

 

 

 

 

 

 

 

 

 

 

 

A color original is copied in black

Some color originals may be copied

Set the color mode to Full Color.

 

 

 

and white when Auto Color is

in black and white:

 

 

 

 

You can change the criterion for determining whether an

 

 

 

chosen.

y Originals with very little colored

 

 

 

original is black-and-white or color.

 

 

 

 

 

 

 

part

 

 

 

 

 

 

 

For further information, refer to the MFP Management

 

 

 

 

 

 

y

Overall blackish originals

 

 

 

 

 

 

Guide.

 

 

 

 

 

 

y Originals in light color

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A black and white original is

Some black and white originals may

Set the color mode to Black.

 

 

 

copied in color when Auto Color

be copied in color:

 

 

 

 

You can change the criterion for determining whether an

 

 

 

is chosen.

y

Yellowed originals

 

 

 

original is black-and-white or color.

 

 

 

 

 

 

y Originals with background color

 

 

 

 

 

 

For further information, refer to the MFP Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Guide.

 

 

 

 

 

 

 

 

 

 

Copying Problems 61

Image 63
Contents Troubleshooting Guide Page ‰ Trademarks „ How to read this manual ‰ Symbols in this manualPreface ‰ ScreensPage Contents Troubleshooting for Scanning When Something is Wrong with the Equipment Contents Troubleshooting for Hardware Messages Displayed on the Touch Panel Message Problem Description SolutionEquipment by yourself Power Failure „ Locating a paper jam Clearing a Paper Jam‰ Tips on removing the jammed paper „ Clearing a paper jam„ Paper jam in the Reversing Automatic Document Feeder ‰ If paper jams occur frequentlyUnder the guide plate „ Paper jam in the External Large Capacity Feeder optional Clearing a Paper Jam „ Paper jam in the drawer feeding portion „ Paper jam in the bypass tray „ Paper jam in the right side of the equipment‰ Transport unit ‰ Fuser unit Be careful not to cut yourself on the paper „ Paper jam in the duplexing unit Close the bypass tray Clearing a Paper Jam When the Hole Punch Unit is not installed Clearing a Paper Jam „ Paper jam in the Saddle Stitch unit optional Clearing a Paper Jam Push down the two green levers Close it by pressing the two knobs ‰ Side receiving tray „ Paper jam in the receiving unit ‰ Receiving tray‰ Receiving tray lower cover „ Paper jam in the bridge unit „ Clearing paper jams caused by a wrong paper size setting ‰ Jam when making copies or prints using a drawer Clearing a Paper Jam ‰ Jam when making copies or prints using the bypass tray ‰ Jam when printing from the FAX ‰ Jam when making copies or prints „ Clearing paper jams caused by a wrong paper type settingClearing a Paper Jam ‰ Jam when printing from the FAX Clearing a Paper Jam „ Staple jam in the Finisher Clearing a Staple Jam„ Staple jam in the Saddle Stitch unit Clearing a Staple Jam Return the Saddle Stitch unit to its original position Never attempt to incinerate toner cartridges Replacing a Toner CartridgeReplacing a Toner Cartridge Replacing a Toner Cartridge „ Replacing a Near Empty toner cartridge Replacing a Toner Cartridge Press Finish Never attempt to incinerate waste toner boxes Replacing the Waste Toner BoxReplacing the Waste Toner Box „ Refilling the Finisher staples Refilling With Staples„ Refilling the Saddle Stitch unit staples Press down the transparent cover of the cartridge Return the Saddle Stitch unit to its original position Cleaning the Hole Punch Dust Bin Troubleshooting for Copying Problem Description Cause Corrective Action Copying ProblemsGuide Page Troubleshooting for Printing „ Clearing print job errors Print Job ProblemsProblem Description „ Command line options not processed Printer Driver Problems„ Cannot print port setting problems „ Cannot print Snmp Community Name problems„ Cannot print a job as expected using PS3 printer driver „ Retrieval of printer configuration failedNetwork Connection Problems „ Cannot print with SMB print„ Cannot print properly with AppleTalk print „ Checking the client status Client ProblemsHardware Problems „ Startup page not printed„ Print jobs not output Troubleshooting for Scanning Scanning Problems „ Cannot E-mail my scans„ Cannot find the data saved in the shared folder Troubleshooting for e-Filing Filing Web Utility Problems „ e-Filing Web Utility terminates the session„ Numerous sub windows repeatedly appear Message Corrective Action „ Error messagesFiling Web Utility Problems Troubleshooting for Network Connections „ Cannot locate the equipment in the network Locating the Equipment in the Network„ Cannot locate the equipment with Local Discovery Check the network settings following the checklist below „ Equipment does not respond to ping command„ Ldap authentication takes a long time Ldap Search and Authentication ProblemsPrinting Problems Network Related „ Novell print in a NetWare environment „ IPP print in a Windows operating system environment„ UNIX/Linux environment „ Macintosh environment‰ Client software CD now required Network Fax N/W-Fax Driver Problems„ N/W-Fax Driver Installation Error Messages ‰ Setup needs to copy Windows NT files‰ Problem with the current printer setup ‰ Location does not contain information about your hardware‰ This port is currently in use ‰ Fax transmission cannot be performed with a cover sheet Page Checking the Equipment Status Printer Error Hardware Status Icons on TopAccess Device TabPaper Empty TopAccess Message Corrective Action Error MessagesDocuments in the Scan folder have been deleted by a user MFP Error Messages „ Error codes on print jobs Error CodesA2A1 „ Error codes on transmission and reception Device name 3D20 „ Error codes on scan jobs Save as File Store to e-Filing Perform the print with the administrator’s password. If When Something is Wrong with the Equipment „ General operations When You Think Something Is Wrong With the Equipment„ Originals and paper Scanning area surface of the long rectangular glass Regular MaintenanceIndex User information FC-5520C/6520C/6530C OME080006C0 Multifunctional Digital Color Systems
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