Avaya 12 manual Ls -l /etc/hosts, More /etc/hosts

Page 14

Preparing for the upgrade

Checking for a symbolic link between /etc/hosts and /etc/inet/hosts

If the CUE extract process detects a unique /etc/hosts file and a unique /etc/inet/hosts file, the process cannot merge the differences between the two "hosts" files. The /etc/hosts file must be a symbolic link to /etc/inet/hosts.

To determine if the /etc/hosts file is a symbolic link to the /etc/inet/hosts file:

1.Enter:

ls -l /etc/hosts

A message similar to the following should be displayed:

lrwxrwxrwx 1 root	root	12 Feb 23 2002 /etc/hosts -> ./inet/hosts

2.Do one of the following:

●If a symbolic link for /etc/hosts to ./inet/hosts is displayed (similar to what is shown above), continue with Extracting the customer’s administration and options on page 17.

●If the system does not display a symbolic link for /etc/hosts to ./inet/hosts and the system is operating properly, continue with Step 3.

3.Enter: ifconfig -a

A message similar to the following is displayed:

hme0: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2 inet 192.168.2.1 netmask ffffff00 broadcast 192.168.2.255 ether 8:0:20:7b:ab:dc

4.Enter:

more /etc/hosts

A message similar to the following is displayed:

127.0.0.1localhost

192.168.2.1

cvue

loghost cvue.tmpdomain.org

14 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

Image 14

Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documentsCustomer support for the United States Frequently asked questions FAQsSupport Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Switch compatibility Hardware additionsCustomization issues Software considerations Parts list Disk mirroringChecking for printer requests and large mail files CMS CD-ROMChecking for ACD Ls -l /etc/hosts More /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelogTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0Removing and replacing disk drives PrerequisitesDisk upgrade procedures Removing and labeling the old disk drivesDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arPress Enter to accept the default value Enter pkginfo -x cmsOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Copying customer data CvuecopyCD-ROM Verifying files using pkgchk Verifyfileproperties Comparing directory and file permissionsCd /cdrom/cdrom0 Nohup ./verifyfileproperties /nohup.outLinking the /etc/hosts file Ln -s ./inet/hosts /etc/hostsInstalling the remaining disk drives Press Enter Message similar to the following is displayedVerifying that the system recognizes all disk drives Page Metadb Checking the status of the disksOnstat -d egrep PDX pg One of the following occurs Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operatingChecking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pgChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer dataField Value to enter or option to select Pg /cms/migrate/r3mig.logMigrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/loginOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes