Avaya 12 manual Pg /var/tmp/new/var/log/cvuelog

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42.One of the following occurs:

●If the OBP is not up-to-date, messages similar to the following are displayed (no input is required):

Spooled XXXXXX-XX(OBP)

YYYYYY-YYis not needed on this platform

Solaris patches have been spooled to your machine. The patches will be installed after rebooting. During the installation of patches your server will not be available.

.

.

Patch installation completed: <time stamp>

Patches were installed without rebooting.

You should reboot at the earliest convenience. To reboot run:

/usr/sbin/shutdown -i6 -g0 -y

16blocks

●If the OBP is up-to-date, messages similar to the following are displayed (no input is required):

XXXXXX-XX	is already installed
YYYYYY-YY	is not needed on this platform
There are	no Solaris patches to install.

43. The extract process continues and the following messages are displayed:

Merging cvue_file_properties with cvuelog Copying admin to tape.

The cvue_extract process is complete.

#

44.Enter:

pg /var/tmp/new/var/log/cvuelog

The temporary upgrade log file is displayed. Check for failure messages (FAIL) or other indications that the extract process did not successfully complete. This file also contains a list of files that are being copied to the new system. The list of files may be useful for later troubleshooting.

45.Remove the tape, set the write-protect switch on the tape to read-only, and reinsert the tape.

Issue 1.0 December 2003 29

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Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Related documents OverviewSupport Frequently asked questions FAQsCustomer support for the United States Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Hardware additions Switch compatibilitySoftware considerations Customization issuesDisk mirroring Parts listCMS CD-ROM Checking for printer requests and large mail filesChecking for ACD More /etc/hosts Ls -l /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Tail -f /var/tmp/new/var/log/cvuelog Following message about supported tape drives is displayedTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0 Ls -l /dev/dsk/c0t0d0s0Prerequisites Removing and replacing disk drivesRemoving and labeling the old disk drives Disk upgrade proceduresDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arEnter pkginfo -x cms Press Enter to accept the default valueOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Cvuecopy Copying customer dataCD-ROM Verifying files using pkgchk Cd /cdrom/cdrom0 Comparing directory and file permissionsVerifyfileproperties Nohup ./verifyfileproperties /nohup.outLn -s ./inet/hosts /etc/hosts Linking the /etc/hosts filePress Enter Message similar to the following is displayed Installing the remaining disk drivesVerifying that the system recognizes all disk drives Page Onstat -d egrep PDX pg One of the following occurs Checking the status of the disksMetadb Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Verifying that CMS is operating Turning on CMSCat /var/log/cvuelog grep merged manually pg Checking manual merge discrepanciesChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating customer data Migrating system administration dataPg /cms/migrate/r3mig.log Field Value to enter or option to selectMigrating agent and call center administration data Agent/Call Center Admin data Vi /etc/default/login Resetting the Console parameterOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes