Avaya 12 manual Field Value to enter or option to select, Pg /cms/migrate/r3mig.log

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Copying and activating the customer’s administration and options

5.From the CMS Main Menu, select System Setup > R3 Migrate Data. The following is displayed:

3/ 9/01

21:19 CMS

Windows: 1 of 4

vvvv^vvv

System

Setup: R3 Migrate Data

 

All ACDs

 

 

Cancel

 

Device name: default

List devices

 

 

Run

 

Data

type (Select one):

+--------------

<x> System Administration data (single-user required)

<> Agent/Call Center Admin data (single-user required)

<> Historical data

 

Stop

date:

 

 

 

Stop

time: 11:59 PM

 

 

Specify ACD(s) to migrate (Select one):

 

 

<x>

All ACDs

 

 

< >

Single

ACD

 

 

 

from:

to:

 

 

Status:

 

 

 

Help

Window

Commands Keep

Exit

Scroll Current MainMenu

6.In the R3 Migrate Data window, select the options and enter the values that are indicated in the following table:

Field

Value to enter or option to select

 

 

 

 

Device name

The tape drive device name

 

 

Data Type

System Administration data

 

 

Specify ACD(s)

All ACDs

 

 

7.Press Enter to access the action list in the top right corner.

8.Select Run and press Enter.

The progress of the migration is displayed in the Status field. When the migration ends, the system indicates the success or failure of the migration in this field.

9.Press F3 and select the UNIX option to display the UNIX prompt.

10.Enter:

pg /cms/migrate/r3mig.log

The customer migration log is displayed.

68 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

Image 68
Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documentsFrequently asked questions FAQs SupportCustomer support for the United States Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Switch compatibility Hardware additionsCustomization issues Software considerationsParts list Disk mirroringChecking for printer requests and large mail files CMS CD-ROMChecking for ACD Ls -l /etc/hosts More /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelogTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0Removing and replacing disk drives PrerequisitesDisk upgrade procedures Removing and labeling the old disk drivesDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arPress Enter to accept the default value Enter pkginfo -x cmsOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Copying customer data CvuecopyCD-ROM Verifying files using pkgchk Comparing directory and file permissions Cd /cdrom/cdrom0Verifyfileproperties Nohup ./verifyfileproperties /nohup.outLinking the /etc/hosts file Ln -s ./inet/hosts /etc/hostsInstalling the remaining disk drives Press Enter Message similar to the following is displayedVerifying that the system recognizes all disk drives Page Checking the status of the disks Onstat -d egrep PDX pg One of the following occursMetadb Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operatingChecking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pgChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer dataField Value to enter or option to select Pg /cms/migrate/r3mig.logMigrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/loginOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes