Avaya 12 Checking the status of the disks, Onstat -d egrep PDX pg One of the following occurs

Page 53

Checking the status of the disks

Checking the status of the disks

Verify that the disk drives are in good condition by checking their status. To check the status of the disk drives:

1. Enter:

. /opt/informix/bin/setenv

2. Enter:

onstat -d egrep “PDX” pg One of the following occurs:

If nothing other than the command prompt is displayed, continue with Step 3.

If any lines are displayed, the disk may require maintenance. Escalate through normal channels.

3. Enter:

metadb -i

Messages similar to the following are displayed:

 

flags

first blk

block count

 

a

u

16

8192

/dev/dsk/c0t0d0s1

a

u

8208

8192

/dev/dsk/c0t0d0s1

a

u

16400

8192

/dev/dsk/c0t0d0s1

 

 

 

 

 

This command shows the database replicas. There should be three replicas for the boot disk. If the correct number of replicas are not shown, escalate using the normal channels.

4. Enter:

metastat grep State: grep -v Okay pg

This reports the state of each disk segment and metadevice. One of the following occurs:

If nothing is displayed, continue with Step 5.

If any lines are displayed, the disk may require maintenance. Escalate through normal channels.

5. Continue with Activating customer options on page 54.

Issue 1.0 December 2003 53

Image 53
Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Related documents OverviewSupport Frequently asked questions FAQsCustomer support for the United States Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Hardware additions Switch compatibilitySoftware considerations Customization issuesDisk mirroring Parts listCMS CD-ROM Checking for printer requests and large mail filesChecking for ACD More /etc/hosts Ls -l /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Tail -f /var/tmp/new/var/log/cvuelog Following message about supported tape drives is displayedTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0 Ls -l /dev/dsk/c0t0d0s0Prerequisites Removing and replacing disk drivesRemoving and labeling the old disk drives Disk upgrade proceduresDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arEnter pkginfo -x cms Press Enter to accept the default valueOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Cvuecopy Copying customer dataCD-ROM Verifying files using pkgchk Cd /cdrom/cdrom0 Comparing directory and file permissionsVerifyfileproperties Nohup ./verifyfileproperties /nohup.outLn -s ./inet/hosts /etc/hosts Linking the /etc/hosts filePress Enter Message similar to the following is displayed Installing the remaining disk drivesVerifying that the system recognizes all disk drives Page Onstat -d egrep PDX pg One of the following occurs Checking the status of the disksMetadb Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Verifying that CMS is operating Turning on CMSCat /var/log/cvuelog grep merged manually pg Checking manual merge discrepanciesChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating customer data Migrating system administration dataPg /cms/migrate/r3mig.log Field Value to enter or option to selectMigrating agent and call center administration data Agent/Call Center Admin data Vi /etc/default/login Resetting the Console parameterOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes