Avaya 12 manual Activating customer options, Cvueactivate, Tail -f /var/log/cvuelog

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Copying and activating the customer’s administration and options

Activating customer options

The activate process can take from as little as a few minutes to as much as 1 to 2 hours to complete. The amount of time depends on the number of customer options, the number and size of the disk drives, the number of ACDs, and so on.

To activate the customer’s software options:

1.Enter:

cd /cdrom/cdrom0

2.Do one of the following:

●If running the command locally at the console, enter:

./cvue_activate

●Optionally, if running the command remotely on a dial-up line, enter: nohup ./cvue_activate tee /nohup.out

! CAUTION:

If the dial-up modem line is dropped after starting this command with nohup, reconnect to the system, but do not rerun this command. Use tail -f /nohup.outto view the progress of the command. When finished viewing the nohup.out file, press Del to break out of the command.

For On Site Personnel: If the upgrade is being supported by remote personnel (for example, CMS Provisioning), use the following command from the local console during the copy and activate process to view the upgrade log file and track the progress of the upgrade:

tail -f /var/log/cvuelog

When finished viewing the /var/log/cvuelog file, press Del to break out of the command.

54 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

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Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documentsCustomer support for the United States Frequently asked questions FAQsSupport Technician support for the United StatesPreparing for the upgrade Required documentation Remote supportTrouble escalation Switch compatibility Hardware additionsCustomization issues Software considerationsParts list Disk mirroringChecking for printer requests and large mail files CMS CD-ROMChecking for ACD Ls -l /etc/hosts More /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelogTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0Removing and replacing disk drives PrerequisitesDisk upgrade procedures Removing and labeling the old disk drivesDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arPress Enter to accept the default value Enter pkginfo -x cmsChecking the status of the boot disk drive Opt/informix/bin/setenvOnstat -d egrep On-Line Verifying that the upgrade can continue Checking the status of the tape drivesLs -l /dev/rmt/*mbn wc -l Page Procedure Procedure Installing CMS patches Eject cdromEtc/init.d/volmgt stop Etc/init.d/volmgt start Page Copying customer data CvuecopyCD-ROM Verifying files using pkgchk Verifyfileproperties Comparing directory and file permissionsCd /cdrom/cdrom0 Nohup ./verifyfileproperties /nohup.outLinking the /etc/hosts file Ln -s ./inet/hosts /etc/hostsInstalling the remaining disk drives Press Enter Message similar to the following is displayedVerifying that the system recognizes all disk drives Page Metadb Checking the status of the disksOnstat -d egrep PDX pg One of the following occurs Metastat grep State grep -v Okay pgActivating customer options CvueactivateTail -f /var/log/cvuelog Activating customer options Page Activating customer options Enter cd /adminsave/init.d Adminsave/init.d.completedEnter cd /cdrom/cdrom0 Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operatingChecking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pgChecking Free Space Allocation Updating the switch setup Turning on Visual Vectors server optionalAom start Setting the Informix configuration parameters Removing the upgrade filesCvuecleanup Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer dataField Value to enter or option to select Pg /cms/migrate/r3mig.logMigrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/loginTurning the upgraded system over to the customer Replacing the customer’s tapesOnstat -d egrep PDX pg