Avaya 12 manual Extracting the customer’s administration and options

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Extracting the customer’s administration and options

25.Do one of the following:

●If the assignment is correct, press Enter. The following message is displayed.

...CMS Upgrade Express is updating <acd_name> (ACD <acd number>) with TCP/IP switch information.

One of the following occurs:

-If there are more ACDs that must be converted to TCP/IP, the extract returns to Step 20.

-If there are no more ACDs that must be converted to TCP/IP, the extract continues with Step 26.

●If the assignment is not correct, enter y. The following messages are displayed and the extract returns to Step 24.

CMS Upgrade Express is now returning to TCP/IP information prompts...

Revising TCP Port Number <port_number> per user request ...

Enter switch TCP port number (5001-5999 or q to quit): (default: 5001)

26. The extract process continues and a message similar to the following is displayed:

check_x25_con has validated the setup.out file for further processing.

27.The extract process checks to see if you currently have any installed feature packages. If a feature package is installed, a message similar to the following is displayed:

The Feature Package file is now being converted to the R12 format.

28.The extract process checks the current version of Solaris and messages similar to the following are displayed:

The current version of Solaris on this system is 5.N

It will be replaced with Solaris 5.9 as part of the upgrade

24 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

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Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documentsFrequently asked questions FAQs SupportCustomer support for the United States Technician support for the United StatesPreparing for the upgrade Required documentation Remote supportTrouble escalation Switch compatibility Hardware additionsCustomization issues Software considerationsParts list Disk mirroringChecking for printer requests and large mail files CMS CD-ROMChecking for ACD Ls -l /etc/hosts More /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelogTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0Removing and replacing disk drives PrerequisitesDisk upgrade procedures Removing and labeling the old disk drivesDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arPress Enter to accept the default value Enter pkginfo -x cmsChecking the status of the boot disk drive Opt/informix/bin/setenvOnstat -d egrep On-Line Verifying that the upgrade can continue Checking the status of the tape drivesLs -l /dev/rmt/*mbn wc -l Page Procedure Procedure Installing CMS patches Eject cdromEtc/init.d/volmgt stop Etc/init.d/volmgt start Page Copying customer data CvuecopyCD-ROM Verifying files using pkgchk Comparing directory and file permissions Cd /cdrom/cdrom0Verifyfileproperties Nohup ./verifyfileproperties /nohup.outLinking the /etc/hosts file Ln -s ./inet/hosts /etc/hostsInstalling the remaining disk drives Press Enter Message similar to the following is displayedVerifying that the system recognizes all disk drives Page Checking the status of the disks Onstat -d egrep PDX pg One of the following occursMetadb Metastat grep State grep -v Okay pgActivating customer options CvueactivateTail -f /var/log/cvuelog Activating customer options Page Activating customer options Enter cd /adminsave/init.d Adminsave/init.d.completedEnter cd /cdrom/cdrom0 Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operatingChecking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pgChecking Free Space Allocation Updating the switch setup Turning on Visual Vectors server optionalAom start Setting the Informix configuration parameters Removing the upgrade filesCvuecleanup Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer dataField Value to enter or option to select Pg /cms/migrate/r3mig.logMigrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/loginTurning the upgraded system over to the customer Replacing the customer’s tapesOnstat -d egrep PDX pg