Avaya 12 manual Following messages are displayed and you continue with Step

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Extracting the customer’s administration and options

33.The extract process checks to see if ISQL software version 7.32.UC1 is currently installed on the system. One of the following occurs:

●If ISQL version 7.32.UC1 is currently on the system, it is automatically installed as part of the upgrade. Continue with Step 34.

●If an older, incompatible version of ISQL is installed, the following messages are displayed and you continue with Step 35:

CUE found that ISQL is installed on the current system. If ISQL will continue to be used after the upgrade, CMS requires that the customer purchase the new ISQL license. ISQL will not be installed if the customer has not purchased or does not agree to the purchase of the

new ISQL license.

Enter 'y' if the customer has purchased or agrees to purchase the new ISQL license.

Enter 'n' if the customer has not purchased or does not agree to purchase the new ISQL license.

Enter (y/n):

●If ISQL is not currently installed, the following messages are displayed and you continue with Step 35:

CUE did not find ISQL installed on the current system. ISQL will not be installed if the customer has not purchased or does not agree to the purchase of the new ISQL license.

Enter 'y' if the customer has purchased or agrees to purchase the new ISQL license.

Enter 'n' if the customer has not purchased or does not agree to purchase the new ISQL license.

Enter (y/n):

34. The following messages are displayed and you continue with Step 36:

Your current version of ISQL is 7.32.UC1.

ISQL will be installed.

26 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

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Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documentsCustomer support for the United States Frequently asked questions FAQsSupport Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Switch compatibility Hardware additionsCustomization issues Software considerationsParts list Disk mirroringChecking for printer requests and large mail files CMS CD-ROMChecking for ACD Ls -l /etc/hosts More /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelogTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0Removing and replacing disk drives PrerequisitesDisk upgrade procedures Removing and labeling the old disk drivesDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arPress Enter to accept the default value Enter pkginfo -x cmsOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Copying customer data CvuecopyCD-ROM Verifying files using pkgchk Verifyfileproperties Comparing directory and file permissionsCd /cdrom/cdrom0 Nohup ./verifyfileproperties /nohup.outLinking the /etc/hosts file Ln -s ./inet/hosts /etc/hostsInstalling the remaining disk drives Press Enter Message similar to the following is displayedVerifying that the system recognizes all disk drives Page Metadb Checking the status of the disksOnstat -d egrep PDX pg One of the following occurs Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operatingChecking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pgChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer dataField Value to enter or option to select Pg /cms/migrate/r3mig.logMigrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/loginOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes