Avaya 12 manual Disk upgrade procedures, Removing and labeling the old disk drives

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Removing and replacing disk drives

Disk upgrade procedures

To upgrade the disks, use the following checklist to keep track of each procedure:

Procedure

Removing and labeling the old disk drives on page 32

Installing the new boot disk drive on page 34

Booting up the system with the new boot disk drive on page 35

Verifying that the system recognizes the new boot disk drive on page 38

Checking the status of the boot disk drive on page 38

Checking the status of the tape drives on page 39

Verifying that the upgrade can continue on page 39

Removing and labeling the old disk drives

! CAUTION:

All old disk drives must be removed from the system and replaced with the disk drives from the upgrade kit. Do not leave any old disk drives in the system.

To remove the existing disk drives from an Enterprise 3500 computer:

1.If you have not already done so, enter the following command to shut down the computer:

/usr/sbin/shutdown -y -i0 -g0

2.Turn off the power to the computer using the key switch on the front of the computer and the power switch on the back of the computer.

3.For ESD isolation, verify that the AC power cord is plugged in.

4.Open the front door of the system.

5.Attach an ESD wrist strap to the metal chassis of the computer and to your wrist.

6.While the original disk drives are still in the computer, use the colored labels from the upgrade kit to label each disk drive with the slot number. Save the old disk drives in case you have to reinstall the original configuration.

32 Avaya CMS R12 Sun Enterprise 3500 Computer CMS Upgrade Express

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Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Overview Related documentsFrequently asked questions FAQs SupportCustomer support for the United States Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Switch compatibility Hardware additionsCustomization issues Software considerationsParts list Disk mirroringChecking for printer requests and large mail files CMS CD-ROMChecking for ACD Ls -l /etc/hosts More /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Following message about supported tape drives is displayed Tail -f /var/tmp/new/var/log/cvuelogTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Ls -l /dev/dsk/c0t0d0s0 Usr/sbin/shutdown -y -i0 -g0Removing and replacing disk drives PrerequisitesDisk upgrade procedures Removing and labeling the old disk drivesDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arPress Enter to accept the default value Enter pkginfo -x cmsOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Copying customer data CvuecopyCD-ROM Verifying files using pkgchk Comparing directory and file permissions Cd /cdrom/cdrom0Verifyfileproperties Nohup ./verifyfileproperties /nohup.outLinking the /etc/hosts file Ln -s ./inet/hosts /etc/hostsInstalling the remaining disk drives Press Enter Message similar to the following is displayedVerifying that the system recognizes all disk drives Page Checking the status of the disks Onstat -d egrep PDX pg One of the following occursMetadb Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Turning on CMS Verifying that CMS is operatingChecking manual merge discrepancies Cat /var/log/cvuelog grep merged manually pgChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating system administration data Migrating customer dataField Value to enter or option to select Pg /cms/migrate/r3mig.logMigrating agent and call center administration data Agent/Call Center Admin data Resetting the Console parameter Vi /etc/default/loginOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes