Avaya 12 Setting the Informix configuration parameters, Removing the upgrade files, Cvuecleanup

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Setting the Informix configuration parameters

Setting the Informix configuration parameters

The Informix Dynamic Server (IDS) parameters for CMS must be adjusted to optimize system performance. Adjusting these parameters allows the system to fully use additional processors and memory.

Note:

During this procedure, both CMS and IDS must be turned off.

To adjust the IDS parameters, see the section “Setting the Informix configuration parameters for CMS” in the chapter “Installing CMS and Supporting Software” of CMS R12 Software Installation, Maintenance, and Troubleshooting, 585-215-117.

Continue with Removing the upgrade files on page 65.

Removing the upgrade files

The files used for the upgrade must be removed.

To remove the upgrade files:

1.Enter:

cd /cdrom/cdrom0

Note:

If the above command does not work, enter the following commands to start the volume manager:

/etc/init.d/volmgt stop

/etc/init.d/volmgt start

2.Do one of the following:

●If running the command locally at the console, enter:

./cvue_cleanup

●Optionally, if running the command remotely on a dial-up line, enter: nohup ./cvue_cleanup tee /nohup.out

The following message is displayed:

Beginning cvue_cleanup process...please wait.

Issue 1.0 December 2003 65

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Contents Avaya Call Management System CMS Comments Preface Installing CMS patches Copying customer data Related documents OverviewSupport Frequently asked questions FAQsCustomer support for the United States Technician support for the United StatesPreparing for the upgrade Trouble escalation Required documentationRemote support Hardware additions Switch compatibilitySoftware considerations Customization issuesDisk mirroring Parts listCMS CD-ROM Checking for printer requests and large mail filesChecking for ACD More /etc/hosts Ls -l /etc/hostsIssue 1.0 December 2003 Page Extracting the customer’s administration and options Cvueextract Error Tail -f /var/tmp/new/var/log/cvuelog Following message about supported tape drives is displayedTo add temporary ACD Enter cmsadm Extracting the customer’s administration and options Following message is displayed Extracting the customer’s administration and options Nnnnn blocks Following messages are displayed and you continue with Step Isql will not be installed in the upgraded system Odbc will be installed Pg /var/tmp/new/var/log/cvuelog Usr/sbin/shutdown -y -i0 -g0 Ls -l /dev/dsk/c0t0d0s0Prerequisites Removing and replacing disk drivesRemoving and labeling the old disk drives Disk upgrade proceduresDisk upgrade procedures Installing the new boot disk drive Booting up the system with the new boot disk drive Boot /sbus@3,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -ar Boot /sbus@2,0/SUNW,socal@d,10000/sf@0,0/ssd@0,0 -arEnter pkginfo -x cms Press Enter to accept the default valueOnstat -d egrep On-Line Checking the status of the boot disk driveOpt/informix/bin/setenv Ls -l /dev/rmt/*mbn wc -l Verifying that the upgrade can continueChecking the status of the tape drives Page Procedure Procedure Etc/init.d/volmgt stop Etc/init.d/volmgt start Installing CMS patchesEject cdrom Page Cvuecopy Copying customer dataCD-ROM Verifying files using pkgchk Cd /cdrom/cdrom0 Comparing directory and file permissionsVerifyfileproperties Nohup ./verifyfileproperties /nohup.outLn -s ./inet/hosts /etc/hosts Linking the /etc/hosts filePress Enter Message similar to the following is displayed Installing the remaining disk drivesVerifying that the system recognizes all disk drives Page Onstat -d egrep PDX pg One of the following occurs Checking the status of the disksMetadb Metastat grep State grep -v Okay pgTail -f /var/log/cvuelog Activating customer optionsCvueactivate Activating customer options Page Activating customer options Enter cd /cdrom/cdrom0 Enter cd /adminsave/init.dAdminsave/init.d.completed Script name Description How to recover Removing temporary ACD Verifying that CMS is operating Turning on CMSCat /var/log/cvuelog grep merged manually pg Checking manual merge discrepanciesChecking Free Space Allocation Aom start Updating the switch setupTurning on Visual Vectors server optional Cvuecleanup Setting the Informix configuration parametersRemoving the upgrade files Cvuecleanup process is complete...Wed Aug 23 135600 MDT Migrating customer data Migrating system administration dataPg /cms/migrate/r3mig.log Field Value to enter or option to selectMigrating agent and call center administration data Agent/Call Center Admin data Vi /etc/default/login Resetting the Console parameterOnstat -d egrep PDX pg Turning the upgraded system over to the customerReplacing the customer’s tapes