Troubleshooting

Your washer-dryer could occasionally fail to work. Before contacting the Technical Assistance Service (see “

Service”), make sure that the problem cannot be not solved easily using the following list.		GB

Problem:	Possible causes / Solutions:

The washer-dryer does not switch on.

The wash cycle does not start.

The washer-dryer does not fill with water (the text “H2O” flashes on the display).

•The appliance is not plugged into the socket fully, or not enough to make contact.

•There is no power in the house.

•The washer-dryer door is not closed properly.

•The ON/OFF button has not been pressed.

•The START/PAUSE button has not been pressed.

•The water tap has not been opened.

•A delayed start has been set.

•The water inlet hose is not connected to the tap.

•The hose is bent.

•The water tap has not been opened.

•There is no water supply in the house.

•The pressure is too low.

•The START/PAUSE button has not been pressed.

The washer-dryer continuously	• The drain hose is not fitted at a height between 65 and 100 cm from the floor
takes in and drains water.	(see “Installation”).
	• The free end of the hose is under water (see “Installation”).
	• The wall drainage system is not fitted with a breather pipe.
	If the problem persists even after these checks, turn off the water tap, switch the
	appliance off and contact the Technical Assistance Service. If the dwelling is on one
	of the upper floors of a building, there may be problems relating to water drainage,
	causing the washer-dryer to fill with water and drain continuously. Special anti-
	draining valves are available in shops and help to prevent this inconvenience.
The washer-dryer does not	• The wash cycle does not include draining: some cycles require the draining
drain or spin.	process to be enabled manually.
	• The EASY IRON option is enabled: To complete the wash cycle, press the
	START/PAUSE button (see “Wash cycles and options”).
	• The drain hose is bent (see “Installation”).
	• The drainage duct is clogged.

The washer-dryer vibrates a lot during the spin cycle.

•The drum was not unlocked correctly during installation (see “Installation”).

•The washer-dryer is not level (see “Installation”).

•The washer-dryer is trapped between cabinets and walls (see “Installation”).

The washer-dryer leaks.

The “option” and START/PAUSE indicator lights flash rapidly and an error code appears on the display (e.g.: F-01, F-..).

•The water inlet hose is not screwed on properly (see “Installation”).

•The detergent dispenser drawer is blocked (for cleaning instructions, see “Care and maintenance”).

•The drain hose is not fixed properly (see “Installation”).

•Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

There is too much foam.

•The detergent is not suitable for machine washing (it should display the text “for washer-dryers” or “hand and machine wash”, or the like).

•Too much detergent was used.

The washer-dryer does not dry. • The appliance is not plugged into the socket, or not enough to make contact.

•There has been a power failure.

•The appliance door is not shut properly.

•A DELAY TIMER has been set.

•DRYING is in the OFF position.

Problem: