Mitel 3300 ICP manual Call History, Campon

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Call History

Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically.

To display the call history, and view call details:

1.Press the Call History feature key. The total number of missed calls is displayed in brackets ( ). The number of new missed calls is indicated with a *.

2.To browse though the list of missed calls, press the Yes softkey, followed by the (UP) and (DOWN) keys to scroll through the list.

3.To view answered or outgoing calls, press the No softkey (once for Answered, twice for Outgoing). Use the (UP) and (DOWN) keys to scroll through the list of answered or outgoing calls.

4.To view the number of the call, press the Details softkey while the call is displayed. Pressing the Next softkey displays the call time and date.

To return a call:

1.Display the call you want to return.

2.Do one of the following:

•If the call is internal, and the caller name is known, press the Call softkey. For unknown numbers, the Call softkey is not displayed.

•If the call is external, and you normally need to precede external calls with a digit such as 9, it is likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing the Call softkey initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing the <−−− softkey. Use the <−−− softkey to delete the left-most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the Call softkey to dial the number.

To delete all missed, answered, or outgoing call logs:

1.After selecting the type of logs you wish to delete, press the Delete All softkey.

2.Confirm that you do want to delete all items by pressing the Yes softkey.

To delete a particular call from the call log:

•With the call log that you want to delete displayed, press the Delete softkey.

Campon

To Campon to a busy station:

•Press the Wait softkey.

To retrieve a call when you hear Campon tone:

•Press the Trade softkey.

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Contents User Guide 3300 ICP Page Table of Contents Customizing Your Phone Call Handling Appendix Open Source Software Appendix for Your Information About Your Phone Mitel 3300 Integrated Communications PlatformFunction Elements of Your PhoneElement About Your Phone PC Accessories Accessories for Your PhoneRing/Message Indicator When the light is… It indicates that…Dont cradle the handset About Feature Access CodesFor Users on Resilient 3300 ICP Systems Protect your hearingElements of Your Navigator Task Bar About the Navigator Task BarConnect to the Navigator Task Bar Use the Navigator Task Bar Display the Task BarClose the Task Bar Hide the Navigator Task BarScroll through Task Bar Pages Use the Task Bar Personal KeysCustomize the Task Bar Appearance Program Task Bar Personal KeysProgram a Speed Dial Key Program a Feature KeyView Task Bar Key Programming Key Function Default Key Label Select Telephone Function from the Feature menuProgram a PC Application Key Select Launch Application from the Feature menuSelect Open Document from the Feature menu Program an Open Document KeyClear Task Bar Key Programming Program a Hide/Display Task Bar KeyProgram a Navigator Keys Help Key Copy Task Bar Key ProgrammingTask Bar Shortcuts Action Shortcut DescriptionAbout the Integrated Office Navigator Tools and Features select YesTask Bar Setup select Yes Connect to the Integrated Office NavigatorDisplay the Telephony Toolbar Hide the Telephony ToolbarUsing the Telephony Toolbar Outgoing CallsSearch Contacts Search OptionsSpeed Dials Menu Dialing a CallSpeed Dials Select Add/Edit Speed Dial … PresenceAdd a new Speed Dial / Edit an existing Speed Dial Adding presence to an existing Speed DialMissed Calls Menu Missed CallsIncoming Calls Select Create Task Contact for Caller Send Email to Caller Telephony Toolbar MenuCreate a Speed Dial for Caller Select Send Email to Caller Desktop Search for CallerIncoming Call Actions Settings DialogDirectory Lookup Popup Notification of Incoming Calls Icon DescriptionLong Distance and International Calls Telephony Toolbar Pop-up NotificationPage Customizing Your Phone Display Key Programming Use PC AccessoriesLanguage Change Program a Personal KeyPC Accessory Interaction with the Navigator Phone Phone PC Headset You hear … Status Music Connected?Answer a Call Making and Answering CallsMake a Call PhonebookSpeed Dial Keys RedialRedial Saved Number Speed Dial Personal Handsfree OperationPC Headset Operation Page Auto Answer Mute Call HandlingHold TransferAdd Held ConferenceConference Split Swap Call ForwardCall Forward Remote Call Forward End ChainingMessages Advisory Call Forward ForcedCall Forward Override Messaging CallbackMessaging Cancel Callback Messaging Cancel All Callbacks Call Park Using Advanced FeaturesAccount Codes Call PickupCall History CamponDo Not Disturb Group Paging / Meet Me AnswerMobile Extension Hot DeskingHot Desk Remote Logout Override Intrude MusicNight Answer PagingDirect Paging Handsfree Answerback Enabled Paging DirectDirect Paging Handsfree Answerback Disabled Phone state before To answer the Direct Direct Page arrivesRecord a Call Phone state before the Direct Page arrivesRelease ReminderTag Call Trunk FlashAppendix Open Source Software Integrated Office Navigator and Microsoft Framework Appendix For Your InformationUpgrading Integrated Office Navigator Appendix List of Limitations Integrated Office Navigator LimitationsMicrosoft Windows Messenger and Office Communicator