Mitel 3300 ICP manual Conference Split, Add Held

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Call Handling

•To announce the Transfer, wait for an answer, consult, and hang up.

•To cancel the Transfer, press (CANCEL).

To transfer an active call during headset operation:

1.Press (TRANS/CONF).

2.Dial the number of the third party.

3.To complete the Transfer, press the Release feature key.

Conference

To form a Conference when a two-party call is already in place, or to add another party to an existing Conference:

1.Press (TRANS/CONF).

2.Dial the number of the next party.

3.Wait for an answer.

Note: If the party does not answer, press (CANCEL) twice to return to the call in progress.

4.Press (TRANS/CONF).

To leave a Conference, do one of the following:

•Hang up

•Press (CANCEL).

•Press the HangUp softkey.

Conference Split

To Split a Conference and speak privately with the original party:

•Press the Split softkey.

Add Held

To move a call on Hold to another line appearance:

1.Press the available line key.

2.Press the Addheld softkey.

3.Press the flashing line key.

To add a call on Hold to an existing conversation or conference:

1.Press the Addheld softkey.

2.Press the flashing line key.

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Contents User Guide 3300 ICP Page Table of Contents Customizing Your Phone Call Handling Appendix Open Source Software Appendix for Your Information Mitel 3300 Integrated Communications Platform About Your PhoneElement Elements of Your PhoneFunction About Your Phone When the light is… It indicates that… Accessories for Your PhoneRing/Message Indicator PC AccessoriesProtect your hearing About Feature Access CodesFor Users on Resilient 3300 ICP Systems Dont cradle the handsetConnect to the Navigator Task Bar About the Navigator Task BarElements of Your Navigator Task Bar Display the Task Bar Use the Navigator Task BarUse the Task Bar Personal Keys Hide the Navigator Task BarScroll through Task Bar Pages Close the Task BarProgram Task Bar Personal Keys Customize the Task Bar AppearanceView Task Bar Key Programming Program a Feature KeyProgram a Speed Dial Key Select Telephone Function from the Feature menu Key Function Default Key LabelProgram an Open Document Key Select Launch Application from the Feature menuSelect Open Document from the Feature menu Program a PC Application KeyCopy Task Bar Key Programming Program a Hide/Display Task Bar KeyProgram a Navigator Keys Help Key Clear Task Bar Key ProgrammingAction Shortcut Description Task Bar ShortcutsConnect to the Integrated Office Navigator Tools and Features select YesTask Bar Setup select Yes About the Integrated Office NavigatorHide the Telephony Toolbar Display the Telephony ToolbarOutgoing Calls Using the Telephony ToolbarSearch Options Search ContactsSpeed Dials Dialing a CallSpeed Dials Menu Adding presence to an existing Speed Dial PresenceAdd a new Speed Dial / Edit an existing Speed Dial Select Add/Edit Speed Dial …Incoming Calls Missed CallsMissed Calls Menu Select Send Email to Caller Desktop Search for Caller Telephony Toolbar MenuCreate a Speed Dial for Caller Select Create Task Contact for Caller Send Email to CallerDirectory Lookup Settings DialogIncoming Call Actions Icon Description Popup Notification of Incoming CallsTelephony Toolbar Pop-up Notification Long Distance and International CallsPage Customizing Your Phone Program a Personal Key Use PC AccessoriesLanguage Change Display Key ProgrammingPhone PC Headset You hear … Status Music Connected? PC Accessory Interaction with the Navigator PhonePhonebook Making and Answering CallsMake a Call Answer a CallRedial Saved Number RedialSpeed Dial Keys Handsfree Operation Speed Dial PersonalPC Headset Operation Page Auto Answer Transfer Call HandlingHold MuteConference Split ConferenceAdd Held Call Forward SwapCall Forward End Chaining Call Forward RemoteMessaging Callback Call Forward ForcedCall Forward Override Messages AdvisoryMessaging Cancel Callback Messaging Cancel All Callbacks Call Pickup Using Advanced FeaturesAccount Codes Call ParkCampon Call HistoryGroup Paging / Meet Me Answer Do Not DisturbHot Desk Remote Logout Hot DeskingMobile Extension Paging MusicNight Answer Override IntrudePaging Direct Direct Paging Handsfree Answerback EnabledPhone state before To answer the Direct Direct Page arrives Direct Paging Handsfree Answerback DisabledPhone state before the Direct Page arrives Record a CallReminder ReleaseTrunk Flash Tag CallAppendix Open Source Software Upgrading Integrated Office Navigator Appendix For Your InformationIntegrated Office Navigator and Microsoft Framework Integrated Office Navigator Limitations Appendix List of LimitationsMicrosoft Windows Messenger and Office Communicator