Mitel 3300 ICP manual Using the Telephony Toolbar, Outgoing Calls

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About the Integrated Office Navigator

PC Links Button

Telephony Toolbar Menu

•The smaller portion will cause a pop-up menu to appear showing all options available.

Right-click on either portion of the button to cause the pop-up menu to appear.

•Microphone Mute – Mutes the navigator microphone while on a call

•Speed Dials – Lists programmed Speed Dial buttons (Programmed either via this menu or the NTB). Allows you to program Speed Dial buttons. Also allows you to add a speed cal button for the current caller.

•Missed Calls – Lists missed calls.

•Redial – Redials current number

•Call/Answer/Hold/Retrieve – Dials an outgoing call, answers an incoming call or puts current call on hold. (Menu Item changes with phone state)

The button is divided into two areas:

•The larger portion will cause the default action to occur. This is the same action as the bottom Item on the popup menu.

•The smaller portion will cause a pop-up menu to appear showing all options available.

Right-click on either portion of the button to cause the pop-up menu to appear.

•Create Task Associated with Caller… - Creates a Microsoft Outlook task for the current caller

•Create Outlook Contact for Caller… - Creates a Microsoft Outlook Contact for the current caller.

•Send Email to Caller… - Creates an outgoing Microsoft Email for current caller (If current caller has an email address already in Outlook Contacts, the email is populated accordingly)

•Search Outlook Contacts For Caller… - Searches for a Microsoft Outlook Contact for the current caller.

•Desktop Search for Caller… - Executes a Microsoft Desktop Search for the current caller.

Note: Microsoft Outlook and Microsoft Desktop Search must be installed for these respective options to be available.

Click this button to bring up the Telephony Toolbar menu.

•Extra Phone Features… - Allows you to configure additional features to NTB Programmable buttons.

•Settings… - Brings up the Settings Dialog Window. Here you can configure a number of Telephony Toolbar settings.

•About… - Brings up the About Dialog Window.

•Help… - Brings up a help website.

•Show/Hide Navigator Task Bar – Hides or restores the NTB.

•Exit – Closes the Integrated Office Navigator including the Telephony Toolbar, the Tray Icon, and the NTB).

Using the Telephony Toolbar

By default, the Telephony Toolbar is not visible - Only the NTB and Tray Icon will be visible when the application begins.

Outgoing Calls

There are a number of ways to make an outgoing call via the Telephony Toolbar:

•Search though your contacts

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Contents User Guide 3300 ICP Page Table of Contents Customizing Your Phone Call Handling Appendix Open Source Software Appendix for Your Information Mitel 3300 Integrated Communications Platform About Your PhoneFunction Elements of Your PhoneElement About Your Phone When the light is… It indicates that… Accessories for Your PhoneRing/Message Indicator PC AccessoriesProtect your hearing About Feature Access CodesFor Users on Resilient 3300 ICP Systems Dont cradle the handsetElements of Your Navigator Task Bar About the Navigator Task BarConnect to the Navigator Task Bar Display the Task Bar Use the Navigator Task BarUse the Task Bar Personal Keys Hide the Navigator Task BarScroll through Task Bar Pages Close the Task BarProgram Task Bar Personal Keys Customize the Task Bar AppearanceProgram a Speed Dial Key Program a Feature KeyView Task Bar Key Programming Select Telephone Function from the Feature menu Key Function Default Key LabelProgram an Open Document Key Select Launch Application from the Feature menuSelect Open Document from the Feature menu Program a PC Application KeyCopy Task Bar Key Programming Program a Hide/Display Task Bar KeyProgram a Navigator Keys Help Key Clear Task Bar Key ProgrammingAction Shortcut Description Task Bar ShortcutsConnect to the Integrated Office Navigator Tools and Features select YesTask Bar Setup select Yes About the Integrated Office NavigatorHide the Telephony Toolbar Display the Telephony ToolbarOutgoing Calls Using the Telephony ToolbarSearch Options Search ContactsSpeed Dials Menu Dialing a CallSpeed Dials Adding presence to an existing Speed Dial PresenceAdd a new Speed Dial / Edit an existing Speed Dial Select Add/Edit Speed Dial …Missed Calls Menu Missed CallsIncoming Calls Select Send Email to Caller Desktop Search for Caller Telephony Toolbar MenuCreate a Speed Dial for Caller Select Create Task Contact for Caller Send Email to CallerIncoming Call Actions Settings DialogDirectory Lookup Icon Description Popup Notification of Incoming CallsTelephony Toolbar Pop-up Notification Long Distance and International CallsPage Customizing Your Phone Program a Personal Key Use PC AccessoriesLanguage Change Display Key ProgrammingPhone PC Headset You hear … Status Music Connected? PC Accessory Interaction with the Navigator PhonePhonebook Making and Answering CallsMake a Call Answer a CallSpeed Dial Keys RedialRedial Saved Number Handsfree Operation Speed Dial PersonalPC Headset Operation Page Auto Answer Transfer Call HandlingHold MuteAdd Held ConferenceConference Split Call Forward SwapCall Forward End Chaining Call Forward RemoteMessaging Callback Call Forward ForcedCall Forward Override Messages AdvisoryMessaging Cancel Callback Messaging Cancel All Callbacks Call Pickup Using Advanced FeaturesAccount Codes Call ParkCampon Call HistoryGroup Paging / Meet Me Answer Do Not DisturbMobile Extension Hot DeskingHot Desk Remote Logout Paging MusicNight Answer Override IntrudePaging Direct Direct Paging Handsfree Answerback EnabledPhone state before To answer the Direct Direct Page arrives Direct Paging Handsfree Answerback DisabledPhone state before the Direct Page arrives Record a CallReminder ReleaseTrunk Flash Tag CallAppendix Open Source Software Integrated Office Navigator and Microsoft Framework Appendix For Your InformationUpgrading Integrated Office Navigator Integrated Office Navigator Limitations Appendix List of LimitationsMicrosoft Windows Messenger and Office Communicator
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