Mitel 3300 ICP manual About Your Phone, Mitel 3300 Integrated Communications Platform

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About Your Phone

About Your Phone

Mitel 3300® Integrated Communications Platform

The Mitel Navigator is a full-feature, dual port, dual mode telephone that provides voice communication over an IP network. It features a back-lit liquid crystal display (LCD) screen, three softkeys for display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ring/message indicator. It also offers 24 programmable keys for Speed Dials and one-touch feature access. Ten fixed feature keys provide convenient access to features such as Conferencing, Redial, and many customizable user settings. The Navigator also features a Task Bar or application that allows you to configure your phone and make calls directly from your Personal Computer (PC). The Navigator can be used as an ACD Agent Phone.

The Navigator supports Mitel Call Control (MiNET) protocols and session initiated protocols (SIP).

Note: The Navigator Task Bar application is a necessary part of your Navigator phone. You must have the Navigator Task Bar application installed on your PC. The Navigator Task Bar is supported on Microsoft™ Windows 2000, 2000 Professional and XP operating systems. For more information about installing the Task Bar, refer to the Navigator Installation Guide shipped with your phone.

Note: There is also a feature enriched extension to the Navigator Task Bar application called the Integrated Office Navigator. The Integrated Office Navigator (ION) is designed to enhance the use of telephony features in the office environment by providing quick and easy access to them from the computer desktop. Integrated Office Navigator also allows automation of telephony, instant messaging, and multimedia features, allowing the user to be immediately attentive to incoming communications. This set of features will be provided via a tray icon and Telephony Toolbar application that will communicate with the Navigator. Additionally, with the Integrated Office Navigator, the Navigator Task Bar (NTB) is extended to display presence icons, as well have upgrades to the tray icon. The Intergrated Office Navigator is supported on Microsoft™ Windows XP operating systems and is compatible with a Navigator running in MiNET protocol. For more information about installing the ION, refer to the Navigator Installation Guide shipped with your phone.

For more key and feature information, see Elements of Your Phone on page 6.

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Contents User Guide 3300 ICP Page Table of Contents Customizing Your Phone Call Handling Appendix Open Source Software Appendix for Your Information Mitel 3300 Integrated Communications Platform About Your PhoneElement Elements of Your PhoneFunction About Your Phone When the light is… It indicates that… Accessories for Your PhoneRing/Message Indicator PC AccessoriesProtect your hearing About Feature Access CodesFor Users on Resilient 3300 ICP Systems Dont cradle the handsetConnect to the Navigator Task Bar About the Navigator Task BarElements of Your Navigator Task Bar Display the Task Bar Use the Navigator Task BarUse the Task Bar Personal Keys Hide the Navigator Task BarScroll through Task Bar Pages Close the Task BarProgram Task Bar Personal Keys Customize the Task Bar AppearanceView Task Bar Key Programming Program a Feature KeyProgram a Speed Dial Key Select Telephone Function from the Feature menu Key Function Default Key LabelProgram an Open Document Key Select Launch Application from the Feature menuSelect Open Document from the Feature menu Program a PC Application KeyCopy Task Bar Key Programming Program a Hide/Display Task Bar KeyProgram a Navigator Keys Help Key Clear Task Bar Key ProgrammingAction Shortcut Description Task Bar ShortcutsConnect to the Integrated Office Navigator Tools and Features select YesTask Bar Setup select Yes About the Integrated Office NavigatorHide the Telephony Toolbar Display the Telephony ToolbarOutgoing Calls Using the Telephony ToolbarSearch Options Search ContactsSpeed Dials Dialing a CallSpeed Dials Menu Adding presence to an existing Speed Dial PresenceAdd a new Speed Dial / Edit an existing Speed Dial Select Add/Edit Speed Dial …Incoming Calls Missed CallsMissed Calls Menu Select Send Email to Caller Desktop Search for Caller Telephony Toolbar MenuCreate a Speed Dial for Caller Select Create Task Contact for Caller Send Email to CallerDirectory Lookup Settings DialogIncoming Call Actions Icon Description Popup Notification of Incoming CallsTelephony Toolbar Pop-up Notification Long Distance and International CallsPage Customizing Your Phone Program a Personal Key Use PC AccessoriesLanguage Change Display Key ProgrammingPhone PC Headset You hear … Status Music Connected? PC Accessory Interaction with the Navigator PhonePhonebook Making and Answering CallsMake a Call Answer a CallRedial Saved Number RedialSpeed Dial Keys Handsfree Operation Speed Dial PersonalPC Headset Operation Page Auto Answer Transfer Call HandlingHold MuteConference Split ConferenceAdd Held Call Forward SwapCall Forward End Chaining Call Forward RemoteMessaging Callback Call Forward ForcedCall Forward Override Messages AdvisoryMessaging Cancel Callback Messaging Cancel All Callbacks Call Pickup Using Advanced FeaturesAccount Codes Call ParkCampon Call HistoryGroup Paging / Meet Me Answer Do Not DisturbHot Desk Remote Logout Hot DeskingMobile Extension Paging MusicNight Answer Override IntrudePaging Direct Direct Paging Handsfree Answerback EnabledPhone state before To answer the Direct Direct Page arrives Direct Paging Handsfree Answerback DisabledPhone state before the Direct Page arrives Record a CallReminder ReleaseTrunk Flash Tag CallAppendix Open Source Software Upgrading Integrated Office Navigator Appendix For Your InformationIntegrated Office Navigator and Microsoft Framework Integrated Office Navigator Limitations Appendix List of LimitationsMicrosoft Windows Messenger and Office Communicator