Mitel 3300 ICP manual Appendix List of Limitations, Integrated Office Navigator Limitations

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Appendix – List of Limitations

Appendix – List of Limitations

Integrated Office Navigator Limitations

Integrated Office Navigator is designed to tie together functionality from various other applications. There are some cases of incompatible versions of these other applications that may result in limitations to certain Integrated Office Navigator features.

Microsoft Windows Messenger and Outlook

Integrated Office Navigator “Presence” Feature: Due to an incompatibility between Microsoft Windows Messenger version 5.1 and Microsoft Outlook 2002, presence information may not be passed on to the Integrated Office Navigator correctly. If you have this combination of Microsoft tools, it is recommended that you upgrade either one or both.

Integrated Office Navigator “On the Phone” Feature: There are certain combinations of Microsoft Windows Messenger and Outlook that will interfere with the functionality of the Integrated Office Navigator “On the Phone” feature. The following is a list of combinations that work, and those that do not:

•Windows Messenger 4.7 with Outlook 2002 – works

•Windows Messenger 4.7 with Outlook 2003 – works

•Windows Messenger 5.1.0639 with Outlook 2002 - DOESN'T WORK

•Windows Messenger 5.1.0639 with Outlook 2003 – works

•Windows Messenger 5.1.0701 with Outlook 2002 – works

•Windows Messenger 5.1.0701 with Outlook 2003 – works

•MSN Messenger 7.0 with Windows Messenger 4.7 & Outlook 2002 – works

•MSN Messenger 7.0 with Windows Messenger 4.7 & Outlook 2003 – works

•MSN Messenger 7.0 with Windows Messenger 5.1.0701 & Outlook 2003 – works

•Windows Live Messenger 8.0 with Windows Messenger 4.7 & Outlook 2003 (11.8010.8036) – works

•Windows Live Messenger 8.1 with Windows Messenger 4.7 & Outlook 2003 (11.5608.5606) - WORKS & DOESN'T WORK (SEE BELOW)

•Windows Live Messenger 8.1 with Windows Messenger 5.1.0701 & Outlook 2003 (11.5608.5606) - WORKS & DOESN'T WORK (SEE BELOW)

For Windows Live Messenger 8.1:

•Case 1:

1)Win Messeneger 4.7 installed / Outlook 2003 installed

2)Install Windows Live Messenger 8.1

3)Install IOC

RESULT: ON THE PHONE WORKS

•Case 2:

1)Win Messeneger 4.7 installed / Outlook 2003 installed

2)Install and run IOC

3)Install Windows Live Messenger 8.1

RESULT: ON THE PHONE DOESN'T WORK (even if you stop and start IOC)

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Contents User Guide 3300 ICP Page Table of Contents Customizing Your Phone Call Handling Appendix Open Source Software Appendix for Your Information Mitel 3300 Integrated Communications Platform About Your PhoneElement Elements of Your PhoneFunction About Your Phone Ring/Message Indicator Accessories for Your PhonePC Accessories When the light is… It indicates that…For Users on Resilient 3300 ICP Systems About Feature Access CodesDont cradle the handset Protect your hearingConnect to the Navigator Task Bar About the Navigator Task BarElements of Your Navigator Task Bar Display the Task Bar Use the Navigator Task BarScroll through Task Bar Pages Hide the Navigator Task BarClose the Task Bar Use the Task Bar Personal KeysProgram Task Bar Personal Keys Customize the Task Bar AppearanceView Task Bar Key Programming Program a Feature KeyProgram a Speed Dial Key Select Telephone Function from the Feature menu Key Function Default Key LabelSelect Open Document from the Feature menu Select Launch Application from the Feature menuProgram a PC Application Key Program an Open Document KeyProgram a Navigator Keys Help Key Program a Hide/Display Task Bar KeyClear Task Bar Key Programming Copy Task Bar Key ProgrammingAction Shortcut Description Task Bar ShortcutsTask Bar Setup select Yes Tools and Features select YesAbout the Integrated Office Navigator Connect to the Integrated Office NavigatorHide the Telephony Toolbar Display the Telephony ToolbarOutgoing Calls Using the Telephony ToolbarSearch Options Search ContactsSpeed Dials Dialing a CallSpeed Dials Menu Add a new Speed Dial / Edit an existing Speed Dial PresenceSelect Add/Edit Speed Dial … Adding presence to an existing Speed DialIncoming Calls Missed CallsMissed Calls Menu Create a Speed Dial for Caller Telephony Toolbar MenuSelect Create Task Contact for Caller Send Email to Caller Select Send Email to Caller Desktop Search for CallerDirectory Lookup Settings DialogIncoming Call Actions Icon Description Popup Notification of Incoming CallsTelephony Toolbar Pop-up Notification Long Distance and International CallsPage Customizing Your Phone Language Change Use PC AccessoriesDisplay Key Programming Program a Personal KeyPhone PC Headset You hear … Status Music Connected? PC Accessory Interaction with the Navigator PhoneMake a Call Making and Answering CallsAnswer a Call PhonebookRedial Saved Number RedialSpeed Dial Keys Handsfree Operation Speed Dial PersonalPC Headset Operation Page Auto Answer Hold Call HandlingMute TransferConference Split ConferenceAdd Held Call Forward SwapCall Forward End Chaining Call Forward RemoteCall Forward Override Call Forward ForcedMessages Advisory Messaging CallbackMessaging Cancel Callback Messaging Cancel All Callbacks Account Codes Using Advanced FeaturesCall Park Call PickupCampon Call HistoryGroup Paging / Meet Me Answer Do Not DisturbHot Desk Remote Logout Hot DeskingMobile Extension Night Answer MusicOverride Intrude PagingPaging Direct Direct Paging Handsfree Answerback EnabledPhone state before To answer the Direct Direct Page arrives Direct Paging Handsfree Answerback DisabledPhone state before the Direct Page arrives Record a CallReminder ReleaseTrunk Flash Tag CallAppendix Open Source Software Upgrading Integrated Office Navigator Appendix For Your InformationIntegrated Office Navigator and Microsoft Framework Integrated Office Navigator Limitations Appendix List of LimitationsMicrosoft Windows Messenger and Office Communicator
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