HP
Official Manual and Support for Business PCs
Troubleshooting
Technical Characteristics
Install
FAQ
Memory Test Error
Symbol
Connecting Other Equipment
Warranty
Other Configuration Problems
Fix a Problem
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HP
Brio BA410
Business PCs *
* PC professionnels
www.hp.com/go/briosupport
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Contents
Brio BA410
Page
HP Brio Guide
Upgrading and Replacing HP Brio Hardware
Technical Information
Regulatory, Warranty and Support
Choosing a Comfortable Workspace
Important Safety Information
HP Brio Guide
HP Brio Information Roadmap
Your PC’s Online HP Brio Center
Information on the HP Brio Support Web Site
Important Ergonomic Information
Setting Up Your HP Brio
Number may vary
Unpacking the PC and Monitor
Connecting Devices to Your HP Brio PC
Turquoise
Connecting Other Equipment
Light blue
Black USB is supported
Checking Settings for the 56K V90 External USB Modem
Setting the Country for Your Modem
Checking Settings for the 56K V90 Internal PCI Modem
For Windows 98 Users
Preparing Your Work Environment
Comfort and Safety Checklist
Overall
Your Work Posture
Comfort and Safety Checklist
Getting Started with Your HP Brio
Starting Your HP Brio
Setting Up Windows
Stopping Your HP Brio
Waking Your HP Brio from a Sleep State
Recycle bin stores files temporarily before they are deleted
Your PC’s Desktop
HP Brio Center-Your Desktop Assistant
Windows Tour
Using Your HP Brio PC
Try this first
Fix a Problem
Finding Information on the Web
Using Your Software
Securing Your HP Brio
What to Do First
If You Have a Problem
Either
What to Do First
My HP Brio Doesn’t Start Properly
HP Brio Doesn’t Power On
PC Hangs and Emits Beeps During Startup
Power-On Self Test Detects an Error
PC Freezes All of a Sudden
My HP Brio Isn’t Working Properly
Is My Problem Hardware or Software Related?
What Kind of Problem Is It?
Can’t Shut Down My PC
My PC Has Become Slow
Keyboard Doesn’t Work Properly
Hardware Problems
Check all keys are at the same height, and none are stuck
Download the latest driver from HP’s Web at
Monitor Doesn’t Work Properly
Resolution
Compatible with your monitor
System’s documentation
Ask for a replacement hard drive
There’s a Problem with the Hard Disk
Disk is not damaged in some way
Program Hard disk drive has been detected
Drive’s power and data cables are correctly connected
Advanced Troubleshooting How
There’s a Problem with the CD-ROM, CD-RW or DVD Drive
CD-ROM, CD-RW or DVD Drive Doesn’t Open
DVD Drive Doesn’t Play DVD Video
Correct printer driver is installed
This setting should be Auto
Printer Doesn’t Work
Printer is on There is paper in the printer
Modem Doesn’t Work
Newly Installed Device Is Not Recognized
Expansion cards
Internal devices
Power Light Is On But My Software Won’t Run
Software Problems
Date and Time are Wrong
Support this feature
Problems Using the Euro Symbol
Symbol
Can configure the keyboard
No Sound When Playing a Multimedia or Audio CD
My HP Brio Has an Audio Sound Problem
No Sound When Running Applications
New Add-On Sound Card Does Not Work
No Output From 8 or 16 Bit Digitized Sounds
There Is a Humming Noise
Audio Input From Microphone Too Low
PC Hangs While Recording
Memory Test Error
My HP Brio Detects an Error at Startup
PC’s memory modules are installed correctly
Switch off the PC
Keyboard Test Error
Keyboard cable is correctly connected Ö
Keyboard is working Keyboard port is working
Drive is correctly configured in the PC’s
Floppy Drive Test Error
Close the PC then switch it on and check it works
Floppy drive is working
Check the drive is enabled and the correct type is selected
Hard Disk, DVD or CD-ROM Drive Test Error
Hard disk, DVD or CD-ROM drive is working
Cmos Test Error
Other Configuration Problems
Serial or Parallel Port Test Error
Or forgotten to switch it on
Turn on or restart the PC
Need More Help?
FAQs
What Is e-DiagTools For?
HP Hardware Diagnostics e-DiagTools
How Do I Run e-DiagTools?
HP Brio Assist CD-ROM System Recovery
Using the HP Brio Assist CD-ROMs
HP Brio Assist CD-ROM
HP Brio Assist CD-ROM Drivers & Utilities
Running HP e-DiagTools
Manually Reinstalling Drivers
Information on Your Warranty and Customer Care Centers
Support and Information Services
Support and Information Services
Upgrading and Replacing HP Brio Hardware
Inside the Computer
Important Before You Start
Removing and Replacing the Main Cover
Accessing Internal Components
To Remove the Main Cover
To Replace the Main Cover
Accessing Internal Components
To Remove the Power Supply
Removing and Replacing the Power Supply Unit
To Replace the Power Supply
To Remove the Side Panel
Removing and Replacing the Side Panel
To Replace the Side Panel
To Remove the Front Panel
Removing and Replacing the Front Panel
To Replace the Front Panel
Replacing the System Board
Attach the seven screws
Cables and Connectors in Your PC
Replacing a Processor
Replacing the Floppy Drive
Replacing the Hard Drive
Replacing the Hard Drive
Replacing a CD-ROM or DVD Drive in the Top Bay
Installing an Expansion Bay Drive
Installing a Drive in the Lower Expansion Bay
Tighten the four screws that fasten the drive to the bay
Installing a Memory Module
Installing an Expansion Card
Replacing the Power Supply Unit
Replacing the Power Supply Unit
Position of battery
Replacing the Battery
Replacing the Battery
Technical Information
Your PC’s Bios
Entering the Setup Program
HP Setup Program
Setup Program Menus
Setting System Defaults
Clearing Cmos Using the Setup Program
Clearing Your PC’s Cmos Bios Settings
Manually Clearing Cmos and Passwords
Cmos
Switch
Updating Your PC’s Bios
Your PC’s Bios
Technical Characteristics
Technical Characteristics
Other Services
International Warranty
Declaration of Conformity
Regulatory Information
FCC for USA only
Safety Warning for the USA and Canada
Hinweis für Deutschland Geräuschemission
Part 68 FCC Compliance Statement USA
Telecom Regulatory Statements
PAN European Regulatory Note
Industry of Canada Notice
NEW Zealand Telecom Warnings
Recycling your PC
Recycling your PC
General
HP Hardware Warranty
Proof of Purchase and Warranty Period
HP Hardware Warranty Options
Year On-Site Service
HP Validation and Service Options
HP Telephone Support Services
Obtaining On-Site Service
Obtaining Return for Repair Service
HP Software
HP Software Limited Warranty
HP Software License Agreement
HP Software License Agreement
HP Software License Agreement
HP Year 2000 Warranty
International Warranty
North & Latin America Asia Pacific
HP Customer Care Center Phone Numbers
WWW
Other Services
100
Index
102
Page
Warranty Entitlement Information
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