HP BrioBA410 manual Monitor Doesn’t Work Properly, Compatible with your monitor, Resolution

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Hardware Problems

The Monitor Doesn’t Work Properly

The HP Brio’s power indicator light works but the monitor remains blank

Have you checked that...

How

The monitor is switched ON (LED is on)

The monitor’s power cord is correctly connected

The monitor (video) cable is correctly connected

The monitor’s brightness and contrast settings are correctly set

Ö

Ö

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Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking)

Connect the power cord – ensure it is plugged into a working grounded power outlet and into the monitor

Connect the monitor (video) cable – ensure it is properly connected to both the HP Brio and the monitor

Check the settings using the monitor’s OSD (on- screen display) or using controls on the front of the monitor

There is an image during boot but then the screen goes blank

Have you checked that...

 

How

The monitor settings in your HP Brio are

Ö

Windows 98 & Windows 2000: Restart the HP

compatible with your monitor

Brio. The HP Brio opening screen is displayed.

 

 

For Windows 98, when you hear a beep, press F8

 

 

and then start the HP Brio in safe mode.

 

 

For Windows 2000, when prompted, press F8

 

 

and then start the HP Brio in VGA mode. When the

 

 

PC has started, double-click on the Display icon in

 

 

your PC’s Control Panel, then click on the Settings

 

 

button. Use the sliding control to reset the

 

 

resolution.

 

 

Windows NT: Restart the HP Brio and enter VGA

 

 

mode when prompted during start-up.

 

 

For other operating systems, refer to your operating

 

 

system’s documentation.

The picture breaks up, rolls, shudders or blinks

Have you checked that...

The monitor is correctly connected or set up

All your hardware is working properly

Ö

Ö

How

Check the video cable connections to the PC

Check that there is not interference from a fluorescent light or fan

Run HP e-DiagTools (refer to page 42)

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Contents Brio BA410 Page HP Brio Guide Upgrading and Replacing HP Brio Hardware Regulatory, Warranty and Support Technical InformationImportant Safety Information Choosing a Comfortable WorkspaceHP Brio Information Roadmap HP Brio GuideYour PC’s Online HP Brio Center Information on the HP Brio Support Web SiteImportant Ergonomic Information Setting Up Your HP Brio Unpacking the PC and Monitor Number may varyConnecting Devices to Your HP Brio PC Connecting Other Equipment TurquoiseLight blue Black USB is supportedSetting the Country for Your Modem Checking Settings for the 56K V90 External USB ModemChecking Settings for the 56K V90 Internal PCI Modem For Windows 98 UsersComfort and Safety Checklist Preparing Your Work EnvironmentYour Work Posture OverallComfort and Safety Checklist Getting Started with Your HP Brio Setting Up Windows Starting Your HP BrioWaking Your HP Brio from a Sleep State Stopping Your HP BrioYour PC’s Desktop Recycle bin stores files temporarily before they are deletedHP Brio Center-Your Desktop Assistant Using Your HP Brio PC Windows TourFix a Problem Try this firstSecuring Your HP Brio Using Your SoftwareFinding Information on the Web If You Have a Problem What to Do FirstWhat to Do First EitherHP Brio Doesn’t Power On My HP Brio Doesn’t Start ProperlyPower-On Self Test Detects an Error PC Hangs and Emits Beeps During StartupMy HP Brio Isn’t Working Properly PC Freezes All of a SuddenWhat Kind of Problem Is It? Is My Problem Hardware or Software Related?Can’t Shut Down My PC My PC Has Become SlowHardware Problems Keyboard Doesn’t Work ProperlyCheck all keys are at the same height, and none are stuck Download the latest driver from HP’s Web atResolution Monitor Doesn’t Work ProperlyCompatible with your monitor System’s documentationThere’s a Problem with the Hard Disk Ask for a replacement hard driveDisk is not damaged in some way Program Hard disk drive has been detectedDrive’s power and data cables are correctly connected There’s a Problem with the CD-ROM, CD-RW or DVD Drive Advanced Troubleshooting HowDVD Drive Doesn’t Play DVD Video CD-ROM, CD-RW or DVD Drive Doesn’t OpenThis setting should be Auto Correct printer driver is installedPrinter Doesn’t Work Printer is on There is paper in the printerNewly Installed Device Is Not Recognized Modem Doesn’t WorkExpansion cards Internal devicesDate and Time are Wrong Software ProblemsPower Light Is On But My Software Won’t Run Problems Using the Euro Symbol Support this featureSymbol Can configure the keyboardMy HP Brio Has an Audio Sound Problem No Sound When Playing a Multimedia or Audio CDNo Sound When Running Applications New Add-On Sound Card Does Not WorkThere Is a Humming Noise No Output From 8 or 16 Bit Digitized SoundsAudio Input From Microphone Too Low PC Hangs While RecordingPC’s memory modules are installed correctly My HP Brio Detects an Error at StartupMemory Test Error Keyboard Test Error Switch off the PCKeyboard cable is correctly connected Ö Keyboard is working Keyboard port is workingFloppy Drive Test Error Drive is correctly configured in the PC’sClose the PC then switch it on and check it works Floppy drive is workingHard disk, DVD or CD-ROM drive is working Hard Disk, DVD or CD-ROM Drive Test ErrorCheck the drive is enabled and the correct type is selected Cmos Test Error Serial or Parallel Port Test Error Other Configuration ProblemsOr forgotten to switch it on Turn on or restart the PCFAQs Need More Help?How Do I Run e-DiagTools? HP Hardware Diagnostics e-DiagToolsWhat Is e-DiagTools For? Using the HP Brio Assist CD-ROMs HP Brio Assist CD-ROM System RecoveryHP Brio Assist CD-ROM HP Brio Assist CD-ROM Drivers & UtilitiesManually Reinstalling Drivers Running HP e-DiagToolsSupport and Information Services Information on Your Warranty and Customer Care CentersSupport and Information Services Upgrading and Replacing HP Brio Hardware Important Before You Start Inside the ComputerAccessing Internal Components Removing and Replacing the Main CoverTo Remove the Main Cover To Replace the Main CoverAccessing Internal Components Removing and Replacing the Power Supply Unit To Remove the Power SupplyTo Replace the Power Supply To Replace the Side Panel Removing and Replacing the Side PanelTo Remove the Side Panel To Replace the Front Panel Removing and Replacing the Front PanelTo Remove the Front Panel Replacing the System Board Attach the seven screws Cables and Connectors in Your PC Replacing a Processor Replacing the Floppy Drive Replacing the Hard Drive Replacing the Hard Drive Installing an Expansion Bay Drive Replacing a CD-ROM or DVD Drive in the Top BayInstalling a Drive in the Lower Expansion Bay Tighten the four screws that fasten the drive to the bay Installing a Memory Module Installing an Expansion Card Replacing the Power Supply Unit Replacing the Power Supply Unit Replacing the Battery Position of batteryReplacing the Battery Your PC’s Bios Technical InformationSetup Program Menus HP Setup ProgramEntering the Setup Program Setting System Defaults Manually Clearing Cmos and Passwords Clearing Your PC’s Cmos Bios SettingsClearing Cmos Using the Setup Program Switch CmosYour PC’s Bios Updating Your PC’s BiosTechnical Characteristics Technical Characteristics International Warranty Other ServicesRegulatory Information Declaration of ConformityHinweis für Deutschland Geräuschemission Safety Warning for the USA and CanadaFCC for USA only Telecom Regulatory Statements Part 68 FCC Compliance Statement USAIndustry of Canada Notice PAN European Regulatory NoteNEW Zealand Telecom Warnings Recycling your PC Recycling your PCHP Hardware Warranty GeneralProof of Purchase and Warranty Period HP Hardware Warranty Options Year On-Site Service HP Validation and Service Options HP Telephone Support Services Obtaining On-Site Service Obtaining Return for Repair Service HP Software Limited Warranty HP SoftwareHP Software License Agreement HP Software License AgreementHP Software License Agreement International Warranty HP Year 2000 WarrantyHP Customer Care Center Phone Numbers North & Latin America Asia PacificOther Services WWW100 Index 102 Page Warranty Entitlement Information