HP BrioBA410 manual HP Telephone Support Services

	HP Hardware Warranty
Web support site at:
For HP Vectra PCs	http://www.hp.com/go/vectrasupport
For HP Brio PCs	http://www.hp.com/go/briosupport
For HP Kayak PC Workstations	http://www.hp.com/go/kayaksupport

•Locating your proof of purchase date, indicated on your receipt, invoice, etc.

•Having immediate access to the defective product for potential online or telephone troubleshooting by an HP service agent.

•Securing all proprietary and confidential information and maintaining a procedure external to the products for reconstruction of lost or altered files, data, or programs if on-site service is applicable.

HP Telephone Support Services

Free telephone support for your hardware product is available from HP Customer Care Centers (refer to page 98 for contact telephone numbers) during the product warranty period under the following conditions:

•You may request support for basic configuration, setup, and troubleshooting of your hardware product during the first year of the product warranty period.

•You may request warranty support for your HP hardware product during the product warranty period.

•You may be required to provide proof of the purchase date for the product requiring support in order to determine warranty entitlement.

Note Before dispatching an HP Service Representative or replacement part, HP will attempt to resolve your support issue via the telephone.

HP Lifeline Telephone Support, a fee-based service, is available for telephone assistance not covered by the warranty of your hardware product or for assistance for your hardware product outside of the warranty period of your product.

Your call can either be charged to your phone bill at a per-minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee.

The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied.

In the	Please call the appropriate number listed below.
U.S.A
	Number	Method of Payment	Charge Type
	1 (900) 555-1500	Charged to phone bill	per-minute rate
	1 (800) 999-1148	Charged to credit card	Flat fee

Elsewhere Please call your local HP Customer Care Center (refer to page 98 for contact telephone numbers).

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