HP BrioBA410 manual Using the HP Brio Assist CD-ROMs, HP Brio Assist CD-ROM System Recovery

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HP Brio Assist CD-ROM

HP Brio Assist CD-ROM

Your PC comes with two HP Brio Assist CD-ROMs (Windows 98 version) or three (Windows 2000 version):

•HP Brio Assist CD-ROM - System Recovery (1 or 2 CDs)

•HP Brio Assist CD-ROM - Drivers & Utilities (1 CD)

HP Brio Assist CD-ROM - System Recovery

Use this CD-ROM to:

•perform a full system recovery

•replace Windows 2000 with Windows NT 4.0 (feature available in some countries only)

HP Brio Assist CD-ROM - Drivers & Utilities

Use this CD-ROM to:

•reinstall individual device drivers or utilities

•run e-DiagTools hardware diagnostics.

Using the HP Brio Assist CD-ROMs

To use the HP Brio Assist CD-ROMs, you must either:

•boot the PC from the CD-ROM

•browse the CD-ROM while the PC is running.

Note If the PC does not boot from the HP Brio Assist CD-ROM - System Recovery, you must change the order of devices from which your PC tries to start up. To do so, restart your PC and press F2 when prompted to enter the HP Setup program. Change the Boot Device Priority in the Setup program Boot menu so that ATAPI CD-ROM Drive appears before Hard Drive (refer to “Support and Information Services” on page 45).

Performing a Full System Recovery or Alternative OS Installation

You can use the HP Brio Assist CD-ROM - System Recovery to recover the PC’s factory supplied configuration by restoring the operating system (OS), drivers and HP supplied applications. This will return the PC’s software configuration to a state similar to when the PC was originally shipped.

In some countries on Windows 2000 models, you can also replace the preloaded Windows 2000 operating system with Windows NT 4.0.

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Contents Brio BA410 Page HP Brio Guide Upgrading and Replacing HP Brio Hardware Technical Information Regulatory, Warranty and SupportChoosing a Comfortable Workspace Important Safety InformationInformation on the HP Brio Support Web Site HP Brio Information RoadmapHP Brio Guide Your PC’s Online HP Brio CenterImportant Ergonomic Information Setting Up Your HP Brio Number may vary Unpacking the PC and MonitorConnecting Devices to Your HP Brio PC Black USB is supported Connecting Other EquipmentTurquoise Light blueFor Windows 98 Users Setting the Country for Your ModemChecking Settings for the 56K V90 External USB Modem Checking Settings for the 56K V90 Internal PCI ModemPreparing Your Work Environment Comfort and Safety ChecklistOverall Your Work PostureComfort and Safety Checklist Getting Started with Your HP Brio Starting Your HP Brio Setting Up WindowsStopping Your HP Brio Waking Your HP Brio from a Sleep StateRecycle bin stores files temporarily before they are deleted Your PC’s DesktopHP Brio Center-Your Desktop Assistant Windows Tour Using Your HP Brio PCTry this first Fix a ProblemUsing Your Software Finding Information on the WebSecuring Your HP Brio What to Do First If You Have a ProblemEither What to Do FirstMy HP Brio Doesn’t Start Properly HP Brio Doesn’t Power OnPC Hangs and Emits Beeps During Startup Power-On Self Test Detects an ErrorPC Freezes All of a Sudden My HP Brio Isn’t Working ProperlyMy PC Has Become Slow What Kind of Problem Is It?Is My Problem Hardware or Software Related? Can’t Shut Down My PCDownload the latest driver from HP’s Web at Hardware ProblemsKeyboard Doesn’t Work Properly Check all keys are at the same height, and none are stuckSystem’s documentation ResolutionMonitor Doesn’t Work Properly Compatible with your monitorProgram Hard disk drive has been detected There’s a Problem with the Hard DiskAsk for a replacement hard drive Disk is not damaged in some wayDrive’s power and data cables are correctly connected Advanced Troubleshooting How There’s a Problem with the CD-ROM, CD-RW or DVD DriveCD-ROM, CD-RW or DVD Drive Doesn’t Open DVD Drive Doesn’t Play DVD VideoPrinter is on There is paper in the printer This setting should be AutoCorrect printer driver is installed Printer Doesn’t WorkInternal devices Newly Installed Device Is Not RecognizedModem Doesn’t Work Expansion cardsSoftware Problems Power Light Is On But My Software Won’t RunDate and Time are Wrong Can configure the keyboard Problems Using the Euro SymbolSupport this feature SymbolNew Add-On Sound Card Does Not Work My HP Brio Has an Audio Sound ProblemNo Sound When Playing a Multimedia or Audio CD No Sound When Running ApplicationsPC Hangs While Recording There Is a Humming NoiseNo Output From 8 or 16 Bit Digitized Sounds Audio Input From Microphone Too LowMy HP Brio Detects an Error at Startup Memory Test ErrorPC’s memory modules are installed correctly Keyboard is working Keyboard port is working Keyboard Test ErrorSwitch off the PC Keyboard cable is correctly connected ÖFloppy drive is working Floppy Drive Test ErrorDrive is correctly configured in the PC’s Close the PC then switch it on and check it worksHard Disk, DVD or CD-ROM Drive Test Error Check the drive is enabled and the correct type is selectedHard disk, DVD or CD-ROM drive is working Cmos Test Error Turn on or restart the PC Serial or Parallel Port Test ErrorOther Configuration Problems Or forgotten to switch it onNeed More Help? FAQsHP Hardware Diagnostics e-DiagTools What Is e-DiagTools For?How Do I Run e-DiagTools? HP Brio Assist CD-ROM Drivers & Utilities Using the HP Brio Assist CD-ROMsHP Brio Assist CD-ROM System Recovery HP Brio Assist CD-ROMRunning HP e-DiagTools Manually Reinstalling DriversInformation on Your Warranty and Customer Care Centers Support and Information ServicesSupport and Information Services Upgrading and Replacing HP Brio Hardware Inside the Computer Important Before You StartTo Replace the Main Cover Accessing Internal ComponentsRemoving and Replacing the Main Cover To Remove the Main CoverAccessing Internal Components To Remove the Power Supply Removing and Replacing the Power Supply UnitTo Replace the Power Supply Removing and Replacing the Side Panel To Remove the Side PanelTo Replace the Side Panel Removing and Replacing the Front Panel To Remove the Front PanelTo Replace the Front Panel Replacing the System Board Attach the seven screws Cables and Connectors in Your PC Replacing a Processor Replacing the Floppy Drive Replacing the Hard Drive Replacing the Hard Drive Replacing a CD-ROM or DVD Drive in the Top Bay Installing an Expansion Bay DriveInstalling a Drive in the Lower Expansion Bay Tighten the four screws that fasten the drive to the bay Installing a Memory Module Installing an Expansion Card Replacing the Power Supply Unit Replacing the Power Supply Unit Position of battery Replacing the BatteryReplacing the Battery Technical Information Your PC’s BiosHP Setup Program Entering the Setup ProgramSetup Program Menus Setting System Defaults Clearing Your PC’s Cmos Bios Settings Clearing Cmos Using the Setup ProgramManually Clearing Cmos and Passwords Cmos SwitchUpdating Your PC’s Bios Your PC’s BiosTechnical Characteristics Technical Characteristics Other Services International WarrantyDeclaration of Conformity Regulatory InformationSafety Warning for the USA and Canada FCC for USA onlyHinweis für Deutschland Geräuschemission Part 68 FCC Compliance Statement USA Telecom Regulatory StatementsPAN European Regulatory Note Industry of Canada NoticeNEW Zealand Telecom Warnings Recycling your PC Recycling your PCGeneral HP Hardware WarrantyProof of Purchase and Warranty Period HP Hardware Warranty Options Year On-Site Service HP Validation and Service Options HP Telephone Support Services Obtaining On-Site Service Obtaining Return for Repair Service HP Software HP Software Limited WarrantyHP Software License Agreement HP Software License AgreementHP Software License Agreement HP Year 2000 Warranty International WarrantyNorth & Latin America Asia Pacific HP Customer Care Center Phone NumbersWWW Other Services100 Index 102 Page Warranty Entitlement Information