
Software Problems
Software Problems
The Power Light Is On But My Software Won’t Run
Have you checked that...
There is no information about what is going | Ö |
on in the accompanying documentation | |
The software has been correctly installed | Ö |
The Date and Time are Wrong
How
Refer to the application software documentation and/or the operating system documentation for guidance
1Check for any error messages when you try to run the software.
2Remove and then reinstall the software.
3If the problem continues, contact the software manufacturer’s support services.
Have you checked that... |
| How |
The battery has not become discharged. This | Ö | Change the date and time, by selecting Settings |
may happen when the PC has been | ÖControl Panel ÖDate/Time from the Start menu | |
unplugged for too long. |
| or use the Setup program (see page 72). If necessary, |
|
| install a new battery (see page 69). |
You Get the Message “Some necessary system files are corrupted”
Have you checked that... | How |
You didn’t delete any system files | Reinstall the operating system or return the PC to its |
| Ö factory configuration by using the HP Brio Assist CD- |
| ROM (System Recovery). Refer to page 43 for more |
| information. |
Forgotten Your PC’s BIOS Password
You have forgotten the password that has | Ö |
been set in the Setup program to prevent | |
unauthorized users from starting your PC |
|
1Ask your system administrator, if you have one, to remind you of the password.
2If you cannot find out the password, clear passwords (see page 74). This will allow the PC to start without a password.
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