
What to Do First
What to Do First
Don’t panic! Most things that go wrong with computers can be fixed relatively easily — provided you do not rush into them. Use the following checklist to see where you can find help.
Is there really a problem with my PC or do I just not know how to do something?
Ö
Ö
Either
•Refer to chapter 2 in this manual, “Getting Started with Your HP Brio” for basic advice on using your PC.
Or
•Refer to your online HP Brio Center - Using Your HP Brio PC for information on using your mouse, keyboard, DVD drive,
I still haven’t solved my problem and need to do some troubleshooting.
Does it seem to be a basic problem with Windows, or with your modem, DVD or
ÖYes• Refer to your online HP Brio Center - Fix a Problem for information on troubleshooting your PC, your DVD drive,
ÖNo
•For more detailed help, refer to the troubleshooting sections starting on page 19.
Still Need Help? | Ö | • Collect information on your PC (see page |
|
| 45) then contact your authorized support |
|
| provider. For Customer Care Center |
|
| numbers, refer to page 98. |
|
| • For a wide range of information and |
|
| support, refer to the HP Brio Web at: |
|
| www.hp.com/go/briosupport. |
|
| • For information on your warranty, go to |
|
| “Regulatory, Warranty and Support”, |
|
| starting on page 79. |
18