
Hardware Problems
The Printer Doesn’t Work
The Printer Will Not Print
Have you checked that...
The printer is on
There is paper in the printer
You didn’t plug in the printer’s parallel data cable (where applicable) when the PC was already on
The correct printer driver is installed
The printer is configured correctly
The parallel port is configured correctly in the PC’s Setup program
How
Ö• Check the power and data cables are correctly connected and press the printer’s power button.
Ö• Check the printer’s paper tray
Ö1 Shut the PC down, then restart it.
2 Try to print again.
Ö• Check that the correct printer driver is installed on your PC by clicking on the Start menu, then selecting Settings ÖPrinters. Your printer’s driver should be displayed in the Printers window.
Ö• Click on the Start menu, then select Settings ÖPrinters.
•If the printer is on your network, you can set it up by browsing for it in Network Neighborhood, clicking on the printer’s icon, then clicking on Install in the File menu.
•Print out a test page to test the printer
Ö1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup appears, press the F2 key. Check that Integrated I/O Ports ÖParallel Port is not disabled in the Advanced menu.
3 This setting should be Auto.
The Printer Prints Garbled Information
Have you checked that...
The correct printer driver is installed
The printer’s data cables are connected properly
How
Ö• Check that the correct driver is installed on your PC by clicking on the Start menu, then selecting Settings ÖPrinters. The driver for your printer should be displayed in the Printers window that appears.
Ö• Check the cables and, if it still does not work, check the product documentation
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