Bosch Appliances ICP-CC404 manual Alarm Link Software, Remote Connect

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ICP-CC404 Installation Guide 8.0 Alarm Link Software

If the control panel does not answer the call, the system might be armed already, remote functions are not enabled, or the Ring Count is set to 0. To enable remote arming by telephone, select Option 2 in Location 177 (refer to Section 12.1 Dialer Options 1 on page 50). To set the number of rings before the control panel answers, refer to Section 11.10 Ring Count on page 49.

When both Remote Arming and Upload/Download are selected, the control panel answers the call expecting the remote computer. When this occurs, modem negotiating tones sound rather than the remote arming jingle.

8.0 Alarm Link Software

You can program or control the ICP-CC404 Control Panel remotely using an IBM or compatible personal computer and the CC816 Alarm Link Software. This software allows you to change your customer’s control panel without leaving your office, improving customer service and saving you time and money. For locations where a control panel is installed hundreds of kilometres from your office, the Upload/Download feature is invaluable.

To use the Alarm Link Software with the ICP-CC404 Control Panel, set the control panel type in the Alarm Link database to I404-V10.

When adding a new customer in the Alarm Link Software, the Subscriber ID Number and the Installer Code must match the values programmed in the control panel for synchronisation when connecting to the control panel. If these two locations do not match those of the control panel, you cannot synchronize the computer and the control panel.

8.1Remote Connect

The remote connect feature allows you to establish a connection through the telephone network from your IBM or compatible computer to the ICP-CC404 Control Panel. This software allows you to offer faster service to your clients.

8.1.1Remote Connect with Customer Control

If you want to configure the control panel so a remote connection can only be established when the client initiates it through the remote codepad, program the following information:

Program the Call Back Telephone Number in Locations 159 to 174 (refer to Section 11.9 on page 49).

Disable Option 1 in Location 180 (refer to Section 8.2 Alarm Link Options on page 40).

The control panel is now set so the client controls when a remote connection can be established.

To dial the remote computer:

Press and hold [6] until two beeps sound on the remote codepad.

8.1.2Remote Connect without Callback Verification

Remote connect without callback verification is useful if you must perform Upload/Download functions from multiple locations.

There are two methods to disable callback verification. Remember that using this feature reduces the security of the control panel.

Method One

Method one allows you to call the control panel from any remote location without the control panel calling back to the computer to establish a link. When using this method, the customer cannot initiate a modem call by holding down [6].

To program method one:

1.Program Locations 159 to 174 for the Call Back Telephone Number to 0 (refer to Section 11.9 on page 49).

2.Select Option 1 and disable Option 2 in Location 180 (refer to Section 8.2 Alarm Link Options on page 40).

The control panel allows connecting the first call without calling the remote computer.

Method Two

Method two allows you to program a callback telephone number so the customer can still initiate a modem call when necessary. When you call the control panel from a remote location using the computer, the control panel does not call back the remote computer to establish a link.

To program method two:

1.Program the Call Back Telephone Number in Locations 159 to 174 (refer to Section 11.9 on page 49).

2.Select Option 1 and disable Option 2 in Location 180 (refer to Section 8.2 Alarm Link Options on page 40).

The control panel allows connecting the first call without calling the remote computer to make contact and allows the customer to initiate a modem call by holding down [6].

8.1.3Remote Connect with Callback Verification

Remote connect with callback verification offers the highest degree of data security through a two-level security check.

In the first level, the Installer Code and the Subscriber ID Number must match those of the control panel. In the second level of security, the control panel calls the programmed callback telephone number to establish the valid connection.

Bosch Security Systems, Inc. 12/08 F01U089401-02

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Contents ICP-CC404 Installation GuideCopyright Notice ICP-CC404 Installation Guide Copyright NoticeContents ICP-CC404 Installation Guide Contents Figures Tables Quick Start FeaturesICP-CC404 Installation Guide 1.0 Introduction IntroductionZone Types Setting the Date and TimeZone Defaults ExampleProgramming with the Remote Codepad ICP-CC404 Installation Guide 2.0 ProgrammingCodepad Indicators ProgrammingProgramming Option Bits Installer’s Programming CommandsInstaller’s Programming Mode Commands Programming with the Programming KeyCommand 959 Test the Programming Key Command 958 Enable/Disable Zone Status ModeCommand 963 Copy the Programming Key to the Control Panel Command 960 Exit from the Installers Programming ModeCommand 964 Erase the Programming Key Command 965 Set Up Domestic Dialing FormatCommand 966 Enable or Disable Auto Step Mode Programming Command 965 DefaultsExample Auto Step Mode Enabled Example Auto Step Mode DisabledUsing this feature is not recommended Disable Factory DefaultsCodepad Indicators ICP-CC404 Installation Guide 3.0 Codepad IndicatorsICP-CP508W Eight Zone LED Codepad Audible Indicators ICP-CP508LW Eight Zone LCD CodepadSystem Disarmed System Operations Disarming the System from Away ModeArming the System in Away Mode ICP-CC404 Installation Guide 4.0 System OperationsArming the System in Stay Mode Disarming the System from Stay ModeEntry Guard Timer for Stay Mode Arming the System in Stay Mode Codepad Medical Alarm Codepad Duress AlarmCodepad Panic Alarm Codepad Fire AlarmLow Battery Fault Analysis ModeFault Descriptions Fault IndicatorsHorn Speaker Monitor Telephone Line FaultDate and Time Sensor WatchChanging or Deleting Remote Radio User Codes Remote Radio Transmitter OperationsIndications from Remote Radio Transmitter Operations Remote Radio User Code Priority LevelsArming in Stay Mode Codepad Indicators for Remote Radio User NumbersArming in Away Mode Disarming from Away ModeDisarming from Stay Mode Panic AlarmFour-Channel Remote Radio Hand- Held Transmitter Operations Installer Code Functions ICP-CC404 Installation Guide 6.0 System FunctionsSystem Functions Change Telco Arming or Disarming Sequence Codepad Indicators When Changing Phone NumbersChanging Domestic Phone Numbers Domestic Dialing DigitsSequence Codepad Indicators When ChangingTelco Arming or Disarming Dialing Digits Telco Arming or DisarmingSatellite Siren Service Mode Setting Stay Mode 2 ZonesMaster Code Functions Turning Telephone Monitor Mode On and OffTelephone Monitor Mode Indications Event Memory Recall ModeChanging and Deleting Remote Radio User Codes Remote Radio Numbers Displayed by the Codepad IndicatorsMaster Code Functions Changing and Deleting User CodesCodepad Indicators When Changing Domestic Telephone Numbers Change Telco Arming or Disarming Sequence Setting Stay Mode 2 Zones Turning Outputs On/Off Hold-Down Functions Remote Arming by Telephone ICP-CC404 Installation Guide 7.0 Remote Arming by TelephoneAlarm Link Software ICP-CC404 Installation Guide 8.0 Alarm Link SoftwareRemote Connect Domestic Dialing Function Alarm Link OptionsICP-CC404 Installation Guide 9.0 Domestic Dialing Domestic DialingSetting Up and Programming Domestic Reporting Contact ID Format ICP-CC404 Installation Guide 10.0 Dialer Reporting FormatsDialer Reporting Formats Transmission Formats+ 2 Express Reporting Format Point ID Codes10.1.3 4 + 2 Express Reporting Format Example Reporting in 4 + 2 Express FormatBasic Pager Reporting Format +2 Express Transmission Code DescriptionsZone Status Display Descriptions Basic Pager Display InformationSubscriber ID Number Zone StatusSystem Status ICP-CC404 Installation Guide 11.0 Dialer InformationDialer Information Primary Telephone Number for Receiver 1 and ReceiverSubscriber ID Number for Receiver 1 and Receiver Secondary Telephone Number for Receiver 1 and ReceiverHandshake Tone for Receiver 1 and Receiver Transmission Format for Receiver 1 and ReceiverDialing Format Telco Arming SequenceTelco Disarming Sequence Answering Machine Bypass Telephone Line Fault OptionsCall Back Telephone Number Ring CountICP-CC404 Installation Guide 12.0 Dialer Options Dialer OptionsDialer Options User Codes Access CodeInstaller Code ICP-CC404 Installation Guide 13.0 Access CodeUser Code Priority EOL Resistor Value Day Alarm InformationICP-CC404 Installation Guide 14.0 Zone Information Zone InformationZone Reporting Information Zone ProgrammingZone Operating Information Zone OptionsZone Types Instant Zone Zone Programming DefaultsDelay-1 Zone Delay-2 Zone12 24-Hour Burglary Zone Keyswitch ZoneHour Holdup Zone Hour Tamper ZoneLatching Arm and Disarm in Away Mode Delay Alarm ReportingSilent Alarm Keyswitch Zone OptionsLatching Disarm from Stay Mode 1 or Stay Mode Latching Disarm from Away Mode, Stay Mode 1, or Stay ModeLatching Arm and Disarm in Stay Mode Latching Arm in Stay ModeSwinger Shutdown Count for Dialer Swinger Shutdown Count for SirenZone Status Trouble Reports Zone Status Alarm Restore CodeSystem Reporting Information Zone Status Bypass ReportsCodepad Duress Report Zone Status Reporting OptionsOpen/Close Reports Open/Close Reporting OptionsSystem Status Low Battery Report System Status AUX Power Supply Fail ReportSystem Status AUX Power Supply Fail Restore Report System Status AC Fail Restore ReportTest Reporting Time System Status Low Battery Restore ReportSystem Status Access Denied System Status Reporting OptionsRedirecting Outputs to the Codepad Buzzer ICP-CC404 Installation Guide 16.0 Programmable OutputsProgrammable Outputs Test Reporting Dialer OptionsOutput Event Types Codepad Medical Alarm Day Alarm EnabledAUX Power Supply Fail Sensor Watch AlarmMimic System Fault Codepad Tamper Access DeniedAlarm When in Stay Mode Alarm When in Away ModeOutput Polarity Event Type Polarities Normally Open, One-Shot Low with ResetNormally Open, One-Shot Low with Alarm Normally Low, One-Shot Open with ResetSystem Event Timers Sensor Watch Time Entry Guard Timer for Stay ModeDelay Alarm Reporting Time Exit TimeKiss-Off Wait Time Auto Arming Pre-Alert TimerAuto Arming Time Auto Disarming TimeSystem Options System and Consumer OptionsArm/Disarm Tracking on Power Up Silent Access Denied Code RetriesSequential Handover Delay Panel Powers Up DisarmedConsumer Options Optional Equipment 19.10 TF008 Plug Pack TF008 19.9 PS101 Power Supply Module19.7 CP5 Eight Zone LCD Codepad CP508LW 19.8 CP105A Night Arm StationTerminal Descriptions Terminals and DescriptionsGlossary Of Terms This mode. Only the installer can program these zones Domestic alarm reportsThat an alarm was sent out Stay ModeICP-CC404 Wiring Diagram DiagramsICP-CC404 Component Overlay 4 not connected ICP-CC404 Installation Guide 21.0 Specifications SpecificationsWarranty Statement Advice to UsersProgramming Sheets ICP-CC404 Installation Guide 22.0 Programming Sheets22.0 Programming Sheets Burglary zones and four 24-hr zones Programming Sheets 22.0ICP-CC404 Installation Guide 22.0 Programming Sheets 374 to 392 to Strobe Output ICP-CC404 Installation Guide 22.0 Programming Sheets 22.0 Programming Sheets PRC Country CodesICP-CC404 Installation Guide Contents Index ICP-CC404 Installation Guide IndexHold Down Function Pulse Count Bosch Security Systems, Inc. F01U089401-02