Breville BES830XL manual Trouble Shooting Guide

TROUBLE SHOOTING GUIDE

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
When the machine is switched	Selector Control is not in ‘Standby’	Turn the Selector Control to ‘Standby’ position.
on, the steam and hot water lights	position	Machine will commence normal heat up
are flashing.		procedure.
Espresso does not run through	Machine is not turned on or plugged in	Ensure the machine is plugged in and the POWER
		button is pressed to ‘on’.
	Water tank is empty	Refer to ‘Filling The Water Tank’, page 19.
	Espresso grind is too fi ne	Ensure you use a suitable espresso grind. Refer to
		‘Using pre-ground espresso’ on page 31.
	Too much ground espresso in the fi lter	Refer to ‘Preparing the Single Wall Filter’, page 20.
	Espresso grind tamped too fi rmly	Refer to ‘Preparing the Single Wall Filter’, page 20.
	The fi lter is blocked	Use the fi ne pin on the cleaning tool to clear the
		holes. Refer to ‘Cleaning The Filters’, page 33.
Espresso runs out too quickly	The espresso grind is too coarse	Ensure you use a suitable espresso grind. Refer to
		‘Grind Size and Amount, page 20’.
	Not enough ground espresso in the fi lter	Refer to ‘Preparing the Single Wall Filter’, page 20.
	Ground espresso not tamped fi rmly	Refer to ‘Preparing the Single Wall Filter’, page 20.
	enough
Espresso is too cold	Cups not preheated	The cup warming plate starts to warm up as the
		machine warms up. Refer to "Pre-warming the cups",
		page 19.
	Milk not heated enough (if making a	When the base of the jug becomes too hot to
	cappuccino or latté)	touch this is when the milk is heated at the correct
		temperature. Refer to ‘Art of Texturing Milk’ page 25.

36

BES830XL_IB_Issue1,09.indd 36-37

TROUBLE SHOOTING GUIDE

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
No créma	Espresso is not tamped fi rmly enough	Refer to ‘Tamping The Ground Espresso’, page 21.
	Espresso grind is too coarse	Ensure you use a suitable espresso grind.
		Refer to ‘Grind Size and Amount, page 20’.
	Ground espresso is not fresh	Change old beans with fresh roasted or
		pre-ground. Ground espresso should not be kept
		for longer than a week.
		Refer to ‘Using pre-ground espresso’ on page 31.
	Filter holes are blocked	Use the fi ne pin on the cleaning tool to clear the
		holes. Refer to ‘Cleaning The Filters’, page 33.
Machine is making pulsing/	The machine is carrying out the normal	No action require as this is the normal operation
pumping sound while extracting	operation of the 15 bar pump	of the machine.
espresso or steaming milk
Espresso runs out around the	Portafi lter is not inserted in the group	Refer to ‘Inserting The Portafi lter’, page 21.
edge of the portafilter	head properly
	There are espresso grounds around the	Clean any excess ground espresso coffee from
	fi lter rim	the rim of the portafi lter to ensure a proper fi t into
		the group head.
	Too much ground espresso in the fi lter	Refer to ‘Preparing the Single Wall Filter’, page 20.
	Ground espresso has been tamped too fi rmly	Refer to ‘Tamping The Ground Espresso’, page 20.
	Incorrect fi lter for amount of ground	Ensure you use the small fi lter for 1 cup of coffee
	espresso used	and the larger fi lter for 2 cups of coffee.
Espresso extracts as drops from	The water tank is empty or low	Refer to step 1 – ‘Filling The Water Tank’, page 19.
the portafilter
	Espresso grind is too fi ne	Ensure you use a suitable espresso grind. Refer to
		‘Grind Size and Amount, page 20’.
	Machine is blocked by mineral deposits	Decalcify the machine. Refer to ‘Decalcifying’, page 35.

37

4/1/10 11:02:47 AM