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DW6000 manual
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Contents
Main
Page
1033295-0001 Revision 2 iii
Declaration of Conformity
iv
Satellite Dish Antenna Grounding
1033295-0001 Revision 2 v
Page
Page
Page
Contents
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Chapter 2 Installing the indoor equipment. . . . . . . . . . . . . . . . . . . . 7
x
Appendix C Installing the DW6000 using Installer Console. . . . . . .95
xii
Figures
Chapter 1
Chapter 2
xiv
Chapter 3
Chapter 4
Appendix A Appendix B
Appendix C
xvi
Appendix D
Appendix E
Page
Page
Important safety information
Page
About this document
Scope and audience
Audience profile
Organization and updates
xxii
Conventions
Related publications
Revision record
Page
Chapter 1
Introduction
DW6000 purpose and components
2
1033295-0001 Revision 2 3
Figure 3: Remote site with DW6000 installed, wired (Ethernet) LAN
Figure 4: Remote site with DW6000 installed, wireless LAN
4
Specifications and identification of equipment
Table 1: DW6000 Specifications Product Element Speci fication
1033295-0001 Revision 2 5
Required cable specifications RG-6
6
Chapter 2
Installing the indoor equipment
System pre-installation
Installation PC requirements The installer laptop PC must fulfill the following requirements.
8
DW6000 installation methods
Summary of DW6000 installation process
Five final installation check requirements
10
Antenna installation
Installing the DW6000 using SBC
Qualify customer computer with qualification tool
12
The power supply
SBC installation method
14
Assemble DW6000 and attach to computer
Page
16
Power up and read the
Page
18
The commissioning procedure
Page
20
Page
22
Page
Page
Page
26
Page
Page
Final installation check requirements
Confirm all files up-to-date
30
Page
32
Download DW6000 User Guide
Page
34
Print the customers System Information page and record information
Create System Control Center icon
Page
Chapter 3
The System Control Center
38
How to access the System Control Center
If the System Control Center is not accessible
40
The Home screen
System indicators
Links
Page
42
System Status
Reception Info
Receive Status messages
44
Table 2: Receive code (RxCode) messag es and corrective actions
Page
46
Transmission Info
Transmit messages
1033295-0001 Revision 2 47
48
1033295-0001 Revision 2 49
50
System Info
Page
52
The Connectivity Test Link
Network Operations Center (NOC) Connectivity
Internet Connectivity
54
The Help Menu
myDIRECW AY
Advanced pages
Page
Page
Chapter 4
DW6000 LEDs and troubleshooting
58
Cannot surf but can access Control Center
Check that the unit is commissioned
Check receive signal
Check transmit signal
60
Check that TCP acceleration is operational
Page
62
Check Network Operations Center (NOC) connectivity
Page
64
Internet Connectivity
Check for virus and firewall issues
66
Cannot access the Control Center
The DW6000 LEDs
Fatal error indication
Chapter 4 DW6000 LEDs and troubleshooting 1033295-0001 Revision 2 67
LAN LED
Power LED
System LED
Transmit LED
Receive LED
68
All LEDs off
Check the Power LED
Check the LAN LED
70
LAN LED is lit
Device other than computer connected to DW6000
Problem: Receive LED not on
Problem: System LED not lit
72
Problem: Power LED not on
Problem: Power LED blinking
Glossary
D
E H
I
64
L N
T
P
R S
Abbreviations and Acronyms
Abbreviation or Acronym Term
Page
Appendix A
Lat/Long Decimals to Minutes Table
Appendix A Lat/Long Decimals to Minutes Table
68
Right of Decimal Minutes Right of
Decimal Minutes Right of
Decimal Minutes
Appendix B
Installing the indoor equipment using dial-up commissioning
System pre-installation
Installation PC requirements The installer laptop PC mu st fulfill the following requirements.
70
Summary of DW6000 installation process
Final installation check requirements
72
Antenna installation
Page
74
Installing the software
Page
76
Installing the DW6000 using a modem
Qualify customer PD with qualification tool
Page
78
The power supply
Modem installation method
80
Page
82
Power up and read the
Page
84
Running the DW6000 installation software, commissioning, and registering the customer
Page
86
Page
88
Page
90
Post-commissioning
Peak the satellite signal
Page
92
Connect to customer computer and confirm surfing
94
If the customer cannot surf
Appendix C
Installing the DW6000 using Installer Console
Items needed for installation
Qualify customer PC with qualification tool
96
Installation PC requirements The installer laptop PC mu st fulfill the following requirements.
The power supply
98
Installer console installation method
Page
100
Page
102
Communicating with the DW6000 via Hyperterminal
104
Page
106
2. Press ENTER to display the initial Install Console screen shown in Figure 98.
3. Press ENTER to display the Main Menu shown in Figure 99.
Page
108
Configuring Boot Paramete rs
110
The Installation Menu
Page
112
Page
114
Verifying software download
116
DW6000 status information via the Installer Console
Verifying correct DW6000 operation
118
Displaying traffic statistics
Displaying PEP statistics
Interface Statistics submenu enter g to select Display PEP
The Final Test Menu
Other options
Page
Appendix D
Configuring the installer laptop for IP addressing
Windows 98SE and ME
122
Page
124
Windows 2000
Page
126
Windows XP
Page
Page
Appendix E
Installing DVADB
DVADB features
DVADB pre-installation
130
Installation procedure
Install hardware
Configure software
132
Test functioning
Page
134
Troubleshooting DV ADB
Page
Page
Appendix F
Installation checklist
Installation summary and checklist
Page
Index
A
B
C
D
140
S
T
U
V