If the customer cannot surf Configure the installer laptop so its network properties match those of the customer’s PC. Refer to Appendix D for detailed instructions for setting network properties. Then:

1.Connect the installer laptop and DW6000 with Ethernet cable.

2.Start a Web browser on the installer laptop.

3.Enter the DW6000 IP address or 192.168.0.1 or www.direcwaysupport.com in the browser URL location bar and press Enter. If the DW6000 is functioning, the System Control Center appears.

4.Enter myDIRECWAY.com or some other known site in the browser URL location bar and press Enter. If the site appears, the DW6000 is functioning. The problem probably exists on the customer’s computer. The customer’s network properties may not be configured properly, or there may be some other system problem. The customer should consult the contact information from the System Control Center Help pages to get technical support.

Ethernet

Ethernet cable

AC power cord

Power supply

DC power cord

Receive cable (Satellite In)

Transmit cable

(Satellite Out)

Figure 35: Final configuration

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Hughes DW6000 manual Ethernet

DW6000 specifications

The Hughes DW6000 is a high-performance satellite modem designed primarily for broadband Internet access, particularly in remote and rural areas where traditional wired options aren’t feasible. This equipment is prominent within Hughes Network Systems' lineup of satellite communication technologies and offers a robust solution for both residential and commercial applications.

One of the standout features of the Hughes DW6000 is its compatibility with the HughesNet satellite broadband service. It supports two-way satellite Internet connectivity, allowing users to send and receive data simultaneously, which enhances Internet speed and efficiency. The modem operates on the Ka-band, which is known for providing higher bandwidth and faster data transmission rates compared to traditional Ku-band systems.

The DW6000 is equipped with advanced technologies such as Adaptive Coding and Modulation (ACM), which dynamically adjusts data transmission rates based on network conditions. This feature ensures optimal performance and availability of service, even under less-than-ideal weather conditions or during peak usage times. Additionally, it includes built-in Quality of Service (QoS) capabilities, which prioritize network traffic to maintain steady, reliable performance for applications like video streaming and VoIP.

With a user-friendly design, the Hughes DW6000 offers straightforward installation and setup processes, making it accessible for users who may not have technical expertise. Its compact size also allows for easy placement in various environments.

Moreover, the modem supports various interface options, including Ethernet for connecting multiple devices, and USB connections for individual setups. This versatility makes it a fit for both home networks and small office environments.

The DW6000 also has security features in place, including encryption options to safeguard data transmission. This is particularly important in today's digital landscape, where data privacy and security are vital considerations.

In summary, the Hughes DW6000 satellite modem stands out for its robust features, including support for high-speed Internet access, dynamic transmission adjustments through ACM, and user-friendly installation. Its versatility, combined with essential security measures, makes it a solid choice for anyone looking to establish reliable connectivity in hard-to-reach locations. Whether for home use or business applications, the DW6000 delivers the performance needed to keep users connected in an increasingly digital world.